Keyholder
The Keyholder manages daily store operations, including opening and closing procedures and supervising staff when managers are absent. They are responsible for customer sales, stocking merchandise, and maintaining general store cleanliness.
- On-site
- Kamloops, BC
- Posted Jul 23, 2026
- 1 position
Job summary
Location: Kamloops, British Columbia Starting From: $18.60 Job Description: The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals. All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns. At Pet Valu, we're Pet Experts, and we're pet lovers, too. Keyholders assist with ensuring consistently great execution which allows us to invest in meaningful time with our customers. They recommend the best products and services to create the healthiest, most playful life for all pets. They share accountability to drive profit to fuel our growth and future as the Devoted Pet Lover’s life-cycle partner. The Keyholder assists with all operations in the store and helps represent their store in surrounding communities. They prioritize Safety, Compassion, Expertise and Efficiency in all they do, and they live by and coach to our Core Beliefs. What you get: Staff Discounts Retail Training Competitive Wages Pet Care Knowledge Flexible Scheduling What you do: Cashier and customer sales Preparing merchandise orders, banking and other miscellaneous paperwork Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store Sweeping, dusting and other general store maintenance functions Assist in unloading delivery vehicles of cases and bags of pet food and supplies and putting these into stock (items up to 50 lbs.) Effectively open and close the store while following company procedures. In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs. Other duties and tasks as required What you bring: At least 2 years of experience in retail or customer service Working knowledge of POS system Possess outgoing and friendly personality with strong customer service skills Ability to lift 50lbs repetitively Ability to work a flexible work schedule according to business needs, including evenings, weekends and holidays. Ability to have reliable means of transportation to and from the store A valid driver’s license may be required #INDS
What you’ll do
The Keyholder manages daily store operations, including opening and closing procedures and supervising staff when managers are absent. They are responsible for customer sales, stocking merchandise, and maintaining general store cleanliness.
Requirements
Candidates must have at least 2 years of retail or customer service experience and proficiency with POS systems. Physical ability to lift up to 50 lbs and a flexible schedule including weekends and holidays are required.
Benefits
• Staff Discounts • Retail Training • Competitive Wages • Pet Care Knowledge • Flexible Scheduling
Listed skills
- Customer servicePreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Cashiering
- Customer Service
- POS Systems
- Inventory Management
- Store Opening and Closing
- Merchandising
- Physical Stamina
- Time Management
- Retail Operations
- Accountability
- Petcare
- Lifting Ability
- Small Animal Care
- Valid Driver's License
- Compassion
- Fundraising
- Sales
- Operations
- Retail Sales
- Loading And Unloading
- Prioritization
Job areas
- Retail
- Customer Service & Support
- Sales
- Key Holder
- Shopkeepers
- First-Line Supervisors of Retail Sales Workers
Additional details
- Minimum experience
- 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
