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Petal

Verified Job Source

Unlocking healthcare system capacity and financial efficiency with smarter decisions at every point of care.

Québec, Québec

Software Development
201–500 people

About

Petal is a leading health technology company helping healthcare systems operate more efficiently and improve access to care. Each year, Petal helps return hundreds of millions of dollars to health authorities, clinicians, and hospitals by reducing inefficiencies across operations, optimizing patient navigation that lowers emergency department usage, and streamlines revenue and billing operations. Our solutions enable health systems to better plan, schedule, and manage care delivery by matching supply with patient demand in real-time, so resources are used where they matter most. Petal helps healthcare organizations: - Plan and operate more effectively by improving patient flow, workforce planning, scheduling, and care navigation across the system - Deliver exceptional return on investment through operational efficiencies, optimized staffing, and accurate, streamlined medical billing - Improve access to care so patients receive the right care, at the right time, and in the most appropriate setting Our platform supports more than 100,000 users across 3,100 hospitals and clinics and actively redirects thousands of patients away from emergency departments toward more appropriate care, freeing up ED capacity and helping patients navigate to the care they need most. Let's expand access to care, one innovation at a time. Welcome to Petal.

Open positions

Conseiller technique (13 h 30 à 22 h)

Hybrid · Québec

Provide first and second-level technical support to healthcare professionals via chat and Zendesk. Assist clients with software configuration, incident resolution, and the optimal use of Petal's healthcare orchestration solutions.

Conseiller technique (13 h 30 à 22 h)

Hybrid · Montréal

Provide first and second-level technical support to healthcare professionals via chat and Zendesk. Guide users toward optimal use of software solutions and collaborate with internal teams to resolve technical incidents.

Software Architect, Platform Services

Hybrid · Vancouver

You will shape the technical direction of the platform by designing scalable, secure, and maintainable solutions while collaborating with cross-functional teams. Additionally, you will mentor technical leads, establish engineering standards, and manage architectural debt to ensure the platform supports all SaaS products.

Technical advisor (1:30 p.m. to 10:00 p.m.)

Hybrid · Montréal

Provide high-quality first-line technical support to healthcare professionals via chat and ticketing systems. Manage technical incidents, assist with client deployments, and guide users in optimizing product features.

Billing & Revenue Operations Lead

Hybrid · Montréal

The Billing & Revenue Operations Lead will oversee and optimize billing, invoicing, and revenue operations across multiple business units. This role involves collaborating with cross-functional teams to ensure billing accuracy, revenue integrity, and process scalability within a SaaS environment.

Program Manager

Remote · Canada

The Program Manager will lead strategic technology deployments for healthcare customers by aligning internal teams and external stakeholders. They are responsible for managing program timelines, risks, and dependencies while ensuring contractual commitments are met.

Senior Director, Product Operations

Hybrid · Calgary

The role serves as the operational bridge between Product, Engineering, and commercial teams to ensure transparent and predictable product delivery. Key duties include owning the end-to-end GTM operating model, managing packaging and pricing, and supporting executive operating cadences.

Spécialiste en facturation médicale

Hybrid · Montréal

Verify and process medical billing acts submitted via the platform while ensuring compliance with RAMQ or other payer rules. Identify errors, manage follow-ups on payments, and communicate with physicians to clarify billing situations.

Spécialiste en facturation médicale

Hybrid · Québec

The role involves verifying and processing medical billing acts to ensure compliance with RAMQ and other payer rules. Responsibilities include identifying errors, following up on payments, and communicating with physicians to optimize revenue.

Digital Customer Success Manager

Hybrid · Canada

Manage a pooled portfolio of customers to drive adoption, retention, and expansion while building a scalable Customer Success model. Design and operationalize customer engagement programs, playbooks, and lifecycle strategies to improve efficiency and customer outcomes.

Implementation Specialist

Hybrid · Montréal

Manage the end-to-end implementation of software solutions for healthcare professionals and organizations across Canada. Coordinate internal teams to translate business needs into functional configurations while ensuring timely project delivery and customer adoption.

Digital Customer Success Manager

Hybrid · Toronto

Manage a pooled portfolio of customers to drive adoption, retention, and value realization while building a scalable Customer Success model. Design and operationalize engagement programs, playbooks, and customer journeys to improve efficiency and outcomes.

Customer Success Manager

Hybrid

Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights. Our commitment to fostering an exceptional workplace culture has earned us notable recognitions, including being listed as a Great Place to Work in both the technology and healthcare sectors. Join us in our mission to empower healthcare innovators and improve healthcare differently. About the Role We are look…

Représentant(e) aux ventes internes

Hybrid · Canada

You will manage incoming leads and develop new opportunities through prospecting. Additionally, you will guide potential clients through the sales cycle from initial contact to closing.

Inside Sales Representative

Hybrid · Montréal

Manage the full sales cycle for medical billing solutions in the Quebec market, from lead generation to closing. Collaborate with internal teams to align product offerings with customer needs and share market insights.

Senior Developer (Full-stack)

Hybrid · Toronto

Develop software using AI-assisted tools and modern ADLC practices while coaching team members on AI-driven development. Collaborate with multidisciplinary teams to design features, write automated tests, and ensure code quality and security in production.

Software Development Manager

Hybrid · Toronto

Lead a multidisciplinary delivery team of 8-12 people to deliver high-quality software aligned with product strategy. Collaborate with Product Management and Architecture to optimize workflows, remove blockers, and drive AI transformation.

Support Specialist (1:30 p.m. to 10:00 p.m.)

On-site · Montréal

Provide first-line and second-line technical support to healthcare professionals via chat and Zendesk. Guide clients on product optimization and collaborate with internal teams to resolve technical incidents.

Mobile Developer

Hybrid · Ottawa

Develop and maintain high-quality React Native applications for healthcare products across iOS and Android. Collaborate with product managers and designers to implement features while utilizing AI-assisted tools and maintaining CI/CD pipelines.

Mobile Developer

Hybrid · Ottawa

Develop and ship high-quality React Native features for healthcare applications across iOS and Android platforms. Collaborate with product managers and designers to implement maintainable solutions and optimize app performance and reliability.