Retail Sales Assistant | Pakenham

Job summary

Provide helpful customer service and advice on pet care, rural products, and services, while completing sales transactions and working toward store sales goals. Maintain store presentation and stock levels, keep product knowledge current, and contribute to a supportive, safety-focused team.

Job details

We are looking for passionate people who love caring for their property and livestock as well as their pets. Our Petstock Country stores offer an additional range of locally tailored and affordable rural products, welcoming service and expert advice, enabling our customers to care for their animals and land with ease and enjoyment. Petstock Country, was created to serve our rural communities & to continue to provide world class customer service that Petstock is renowned for. As an inspired member of the Petstock Group, where we are inspired by pets to grow as people, we have established ourselves as retail market leaders across the pet care industry over the past 20 + years! Here is what you can expect to be doing day to day when you join our fun, friendly & inclusive team! A day in the life... Providing exceptional customer service where you and your customer will have memorable, meaningful interactions Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets Complete memorable sales transactions, aiming to reach set store sales goals Work with your team mates to make sure the store looks its best at all the times, ensuring all the latest stock is on the shelves Be proactive in making sure you keep your knowledge up to date on pet care, products, and services we provide Contribute to a fun, supportive culture instore where the team loves coming to work every day Strong safety mindset with commitment to create a culture of safety within your team What We Need... A passion for animals and providing the best customer service Experience in a similar retail environment Demonstrated drive to achieve and exceed sales target Strong interpersonal skills with ability to build relationships and rapport with customers and your team-mates Physically fit, with ability to lift products up to 20kgs Flexibility and ability to work weekends and public holidays In this role, you will be someone who provides more expertise, exceptional customer service, more value to the customer and take more care of our pet customers and their family....if this sounds like you, apply online today. Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. Not the role for you? Feel free to jump on to our career site to view our other vacancies or express interest in future opportunities - https://www.petstockgroup.com.au/careers

What you’ll do

Provide helpful customer service and advice on pet care, rural products, and services, while completing sales transactions and working toward store sales goals. Maintain store presentation and stock levels, keep product knowledge current, and contribute to a supportive, safety-focused team.

Requirements

Applicants should have a passion for animals, experience in a similar retail environment, and a demonstrated ability to meet or exceed sales targets. Strong interpersonal skills, physical ability to lift products up to 20 kg, and flexibility to work weekends and public holidays are required.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Product Knowledge · Preferred
• Safety awareness · Preferred
• Relationship Building · Preferred
• interpersonal communication · Preferred
• Stock Replenishment · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Retail Sales
• Sales Target Achievement
• Relationship Building
• Interpersonal Communication
• Product Knowledge
• Pet Care Knowledge
• Teamwork
• Stock Replenishment
• Store Presentation
• Safety Awareness
• Physical Fitness
• Flexibility

Job areas

• Retail
• Sales
• Customer Service & Support
• Agriculture

More jobs from Petstock Group