Quality Manager

Job summary

The Quality Manager is responsible for maintaining and improving the Quality Management System while overseeing all QA and QC processes. This role involves leading the quality team, managing audits, and driving continuous improvement initiatives across the organization.

Job details

JOB SUMMARY: The Quality Manager is responsible for maintaining and continuously improving the Quality Management System (QMS) to ensure compliance with current quality standards. This role oversees all Quality Assurance (QA) and Quality Control (QC) processes, including personnel supervision, internal auditing, quality improvement initiatives, regulatory compliance, and collaboration with customers and suppliers. RESPONSIBILITIES * Develop, implement, communicate, and maintain the quality plan to ensure compliance with applicable quality system requirements. * Lead the implementation of resources and identify training needs within the QA function to support the QMS. * Manage inspection and product release programs for incoming materials, in-process components, and finished goods. * Establish and maintain quality objectives, policies, procedures, and QMS standards. * Approve and facilitate customer-required validation activities. * Promote quality performance and continuous improvement across the organization. * Analyze performance metrics and KPIs to identify trends and improvement opportunities. * Evaluate product specifications for both the company and its suppliers. * Develop and maintain quality control systems and documentation procedures. * Identify and coordinate quality-related training programs. * Oversee and represent the QMS across the organization. * Manage CAPAs (Corrective and Preventive Actions), NCRs (Non-Conformance Reports), and internal/external audits. * Lead root cause analysis and drive corrective actions. * Oversee site-wide calibration programs. * Supervise, mentor, and develop the quality team. * Create and maintain inspection plans. EDUCATION AND EXPERIENCE REQUIREMENTS * Bachelor’s degree in Quality, Engineering, Manufacturing, or a related technical field (or equivalent experience). * Minimum of 5 years of experience managing a certified Quality Management System (QMS), including at least 2 years in a leadership or supervisory role. * Experience in a regulated manufacturing environment (plastic or metal machining) * Lead auditor certified * Hands-on experience with CAPA systems, audits, and root cause analysis methodologies. SKILLS AND ABILITIES * Strong leadership and team management skills. * Excellent verbal and written communication abilities. * Strong analytical and problem-solving skills with attention to detail. * Ability to manage multiple priorities in a fast-paced environment. * Proficiency in Microsoft Office Suite and quality or manufacturing software systems. * Ability to work independently while collaborating effectively across departments. * Strong commitment to safety and compliance * Experience working with ERP/MRP systems in a manufacturing environment.

What you’ll do

The Quality Manager is responsible for maintaining and improving the Quality Management System while overseeing all QA and QC processes. This role involves leading the quality team, managing audits, and driving continuous improvement initiatives across the organization.

Requirements

Candidates must hold a bachelor's degree in a technical field and possess at least 5 years of experience managing a certified QMS. Experience in a regulated manufacturing environment and lead auditor certification are required.

Listed skills

• ERP systems · Preferred
• Problem solving · Preferred
• Quality assurance · Preferred
• Regulatory Compliance · Preferred
• Leadership · Preferred
• Quality Control · Preferred
• Root Cause Analysis · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Quality Management System
• Quality Assurance
• Quality Control
• Leadership
• Root Cause Analysis
• CAPA
• Internal Auditing
• Regulatory Compliance
• Process Improvement
• Team Management
• Analytical Skills
• Problem-solving
• ERP Systems
• MRP Systems
• Calibration Programs
• Manufacturing
• Business Metrics
• Quality Improvement
• Quality Management Systems
• Auditing
• Calibration
• Corrective And Preventive Action (CAPA)
• Continuous Improvement Process
• External Auditing
• Finished Good
• Problem Solving
• Key Performance Indicators (KPIs)
• Machining
• Material Requirements Planning
• Microsoft Office
• Performance Metric
• Quality Management
• Safety Assurance
• Software Systems
• Writing
• Detail Oriented

Job areas

• Management & Leadership
• Manufacturing
• Engineering
• Administrative
• Quality Manager
• Quality Assurance Manager
• Management and Organization Analysts
• Quality Control Systems Managers
• Industrial Production Managers

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