Pharmacy Technician – Niagara-on-the-Lake

Pharmasave Simpson’s Apothecary currently has an opportunity available for a pharmacy technician. Our apothecary is located in the lovely little town of Niagara-on-the-Lake. Niagara-on-the-Lake is famous as one of Canada’s prettiest 19th-century villages, offering a peaceful contrast to nearby Niagara Falls. It features well-preserved heritage architecture, world-class wineries specializing in ice wine, the renowned Shaw Festival theater, and a rich War of 1812 history. Client & Facility Support Serve as the primary point of contact between client homes/facilities and the pharmacy, ensuring effective communication and service delivery Support pharmacists in communicating policies, procedures, and best practices to facility staff Assist with staff training at client facilities on medication management and compliance standards Investigate and escalate client concerns, collaborating with internal teams to implement timely solutions Coordinate pharmacy conversions for nursing homes, retirement homes, and community pharmacies, including profile transfers, MAR preparation, physician communication, and on-site implementation support Assist with annual compliance audits and contribute to the development and maintenance of training materials and procedural documentation Packaging and Medication Management Maintain accurate medication administration records (MARs), drug record books, and packaging documentation Verify compliance packaging including PacMed/STS tray checks, PacVision validation, and retail blister packaging against MARs Set up and maintain patient packaging profiles within the pharmacy system; process medication and packaging changes per established protocols Coordinate supply ordering for PacMed and packaging materials Coordinate annual medication reviews for compliance packaging patients in accordance with OCP standards Assist patients and clients with billing inquiries professionally and efficiently Dispensary Operations Support dispensary workflow through accurate prescription entry, processing, and medication preparation Perform complex non-sterile compounding in accordance with professional standards Conduct narcotic inventory counts and reconciliations as required Practice within the full RPT scope: verify refill prescriptions, accept verbal orders from physicians, and provide counselling on diabetic products and related services Liaise with IT support to troubleshoot dispensary technology issues Maintain a clean, organized, and compliant dispensary environment, including inventory management and expired medication monitoring Ensure ongoing compliance with all confidentiality, privacy, and regulatory requirements Teamwork and Collaboration Support overall dispensary operations and assist team members as needed to maintain service flow Answer incoming calls promptly and professionally; assist with accurate prescription pickup verification Provide guidance and oversight to Pharmacy Assistants and student Pharmacy Technicians Contribute to a positive, collaborative team environment focused on exceptional patient care Perform additional duties as assigned by management Education & Licensing Registered Pharmacy Technician (RPT) accreditation required. Licensed and in good standing with the applicable provincial regulatory body. Experience Minimum 5 years of experience in a busy pharmacy environment preferred. Experience with Kroll or PropelRx or similar pharmacy software systems is an asset. Core Competencies Excellent patient-facing communication & interpersonal skills Strong listening & empathy skills Exceptional attention to detail & organizational ability Strong analytical & mathematical aptitude Ability to multitask and remain composed under pressure Advanced technical proficiency & computer skills Committed to patient safety & confidentiality Commitment to continuous professional development 35-40 hours weekly Monday to Friday – most be available some Saturdays; $25-$30/hr depending on experience Health and dental benefits Purchase discount With over 900+ stores across the country, Pharmasave is one of Canada’s leading independent pharmacy and drugstore retailers. Since being founded in 1981, Pharmasave has focused on building a national platform of community-based retail outlets designed to provide customers with exceptional service, products and advice. Each Pharmasave store operates independently to serve its individual community, which ensures both programs and services tailored to the needs of customers and a commitment to helping all customers. Live Well With Pharmasave, Canada’s community pharmacy. Interested applicants may submit resumes to our human resources specialist We thank all applicants for their interest however only those selected for an interview will be contacted. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. AI will not be used to screen applications. Address 233 King Street Niagara-on-the-Lake L0S 1J0 ON Contact Phone: (905) 468-8400 Fax: (905) 468-8408 Owners Kyle Boggio Aaron Boggio Connor Gates Sean Simpson Sign-up to receive eFlyers & weekly offers. Receive a $10 off welcome coupon when you sign up (minimum purchase of $40 required) Cookie Consent Pharmasave uses cookies to provide a personalized experience, analyze traffic, improve site performance, and provide social media features. By using our site, you agree to our privacy policy.

The Pharmacy Technician serves as the primary contact between the pharmacy and client facilities, managing medication administration records and compliance packaging. They are also responsible for dispensary operations, including prescription processing, non-sterile compounding, and providing patient counseling.

Candidates must be a Registered Pharmacy Technician (RPT) in good standing with the provincial regulatory body. A minimum of 5 years of experience in a busy pharmacy environment is preferred, along with proficiency in pharmacy software like Kroll or PropelRx.

• Health benefits • Dental benefits • Purchase discount

• Attention to detailPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Prescription Entry
• Non-sterile Compounding
• Medication Management
• Patient Counseling
• Inventory Management
• Regulatory Compliance
• Kroll
• PropelRx
• Interpersonal Communication
• Attention To Detail
• Analytical Thinking
• Multitasking
• Technical Proficiency
• Patient Safety
• Billing Inquiry Resolution
• Staff Training

• Healthcare
• Retail
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

5+ years

Apply by

Sep 18, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level