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Phoenix

Verified Job Source

Phoenix offers an easy-to-use telemedicine platform for men, enabling online diagnosis and recurring delivery of Health Canada approved medications through licensed physicians and pharmacies.

Toronto, Ontario

Wellness and Fitness Services
51–200 people

About

Phoenix provides an off-camera telehealth platform that makes it easy for Canadians to get life-changing medications prescribed online by licensed clinicians and discreetly delivered from a licensed pharmacy with a convenient monthly subscription.

Open positions

Bilingual Customer Experience Coordinator (EN/FR) - Remote

Remote · Canada

The coordinator will support patients by responding to inquiries via email, chat, and phone while assisting with onboarding, product education, and troubleshooting. They will also triage medical questions to the healthcare team and provide feedback to the organization to improve the patient experience.

Bilingual Customer Experience Coordinator (EN/FR)

On-site · Toronto

The coordinator will support patients by responding to inquiries via email, chat, and phone while assisting with onboarding, product education, and troubleshooting. They will also triage medical questions to the healthcare team and provide feedback to the organization to improve the patient experience.

Performance Marketing Specialist

On-site · Toronto

You will execute and optimize paid media campaigns across channels like Google Ads and Meta to drive customer acquisition and growth. Additionally, you will analyze campaign performance, conduct A/B testing, and collaborate with cross-functional teams to improve conversion rates and marketing efficiency.

Video Editor (Performance Marketing)

On-site · Toronto

The Video Editor will produce high-converting, UGC-style video ads for platforms like TikTok and Meta by transforming raw footage into engaging content. They will collaborate with marketing and creative teams to optimize edits for campaign goals and rapid testing.

Senior Graphic Designer

On-site · Toronto

You will lead the creative strategy for growth and marketing initiatives by designing high-performing assets across various digital channels. Additionally, you will act as a brand guardian, mentoring junior designers and collaborating with cross-functional teams to ensure design excellence.

Creative Strategist, Raven

On-site · Toronto

The Creative Strategist will conduct media and market analysis to develop and execute a creative testing roadmap. They will collaborate with cross-functional teams to create high-performing ad content and drive business growth.

Bilingual Pharmacist (EN/FR) - On-Site

On-site · Markham

The pharmacist will dispense medication, verify prescriptions, and provide expert health advice to patients in both French and English. They will collaborate with interdisciplinary teams to ensure high standards of patient care and operational efficiency.

Senior Frontend Developer (React)

On-site · Toronto

You will own frontend architecture and feature development for patient-facing web and mobile platforms from whiteboard to production. You will build robust, user-friendly experiences while ensuring seamless performance across various browsers and devices.

Head of Brand, Phoenix

On-site · Toronto

The Head of Brand will define and own the company's brand strategy, positioning, and creative standards across all treatment categories. They will lead cross-functional collaboration to ensure consistent messaging and high-quality creative output that drives trust and growth.

Video Producer

On-site · Toronto

The Video Producer will edit high-performing video ads for DTC platforms while managing hands-on production tasks like cinematography, lighting, and directing. They will collaborate with creative strategists to refine content based on performance data to maximize ad effectiveness.

Head of User Acquisition

On-site · Toronto

The Head of User Acquisition will own the end-to-end strategy for paid and organic customer acquisition channels, including budget management and performance tracking. They will also build and lead a high-performing team while collaborating with product and brand leadership to drive growth.

Senior Product Manager

On-site · Toronto

Own and evolve critical patient experience areas, leading strategy and roadmap execution for patient trust, growth, and operational excellence. Partner with leadership to translate company objectives into tangible product outcomes and high-quality user experiences.

Organic Growth Marketing Manager

On-site · Toronto

Develop and execute an organic growth strategy across SEO, content distribution, and AI-driven discovery channels to drive user acquisition. Monitor KPIs and collaborate with product and engineering teams to optimize visibility and authority for men's health categories.

Senior Lifecycle Marketing Manager

On-site · Toronto

Lead the end-to-end lifecycle marketing strategy to drive customer engagement, retention, and lifetime value across the Phoenix platform. This includes managing multi-channel automated campaigns in Klaviyo and collaborating with cross-functional teams to reduce friction in the customer journey.