FULL-TIME PATIENT COORDINATOR - TORONTO, ON

Job summary

Create a positive patient experience from arrival through departure, manage calls and inquiries, and optimize the appointment schedule by filling gaps and addressing potential cancellations. Process patient payments, support the clinic’s daily operations, and participate actively in team meetings.

Job details

Full-Time Patient Coordinator – Toronto, ON FULL_TIME 2489 Bloor St W, Toronto, ON M6S 1R6, Canada Published on: June 15, 2026 PhysioPlus Health Group Apply Now Do you want to join a team that has fun every day, add to your career skills, and help deliver an awesome patient experience? Then PhysioPlus Health Group is looking for you! PhysioPlus Health Group is an established physiotherapy clinic conveniently located on the Bloor subway line with a strong reputation for delivering high quality care. We’re looking for a dynamic and motivated person with a positive attitude to assist with a variety of front office and administrative tasks. We’re Offering You Full time hours Established and stable practice Paid onboarding Career development opportunities (see below) Ongoing skills development training to help build your skill set Health & safety protocols to ensure a safe work environment Company sponsored team events and outings Fun, supportive and inclusive team that wants to help you succeed! We believe in CAREER DEVELOPMENT! A career with us ensures you have the support, tools, and encouragement you need to grow And Evolve As a Professional. We Provide Online courses and training Sign up for a monthly (business) challenges that will help develop your skills 1:1 mentorship and career development meetings to help you on your individual career path Education: high school Qualifications Preferred but NOT required: Prior work in retail e.g Zara, The Bay, Aldo, etc Prior work in a healthcare setting (e.g. medical, physiotherapy, massage, chiro) Familiarity with MVA billing and Telus Portal Responsibilities Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps Manage patient calls and inquiries with a smile Book appointments and manage potential cancellations and overcome objections to motivate the patient to keep the appointment Take payment from patients as they come out of the treatment room Assist with the smooth day-to-day operations of the clinic Attend and actively participate in team meetings Apply Today! URL This field is for validation purposes and should be left unchanged. Name(Required) First Last Phone(Required) Email(Required) Best Date to Reach You MM slash DD slash YYYY Best Time to Reach You Hours : Minutes AM PM AM/PM LinkedIn Profile URL Position Applying For(Required) Select PositionChiropractorClinic ManagerCoop Student PlacementMarketing CoordinatorMassage TherapistOsteopathPatient Experience CoordinatorPatient Experience ManagerPhysiotherapist – Canadian TrainedPhysiotherapist – Internationally TrainedPhysiotherapy AssistantPilates InstructorStudent VolunteerOther Please specify the position you are applying for Cover Letter(Required) Please Attach Your Resume(Required) Accepted file types: pdf, doc, png, jpg, Max. file size: 50 MB. Desired hours Graduation date MM slash DD slash YYYY How did you hear about us?(Required) How did you hear about us? *Colleague/FriendGoogleOnline Job Posting - School/Association/College WebsiteOnline Job Posting - IndeedOther

What you’ll do

Create a positive patient experience from arrival through departure, manage calls and inquiries, and optimize the appointment schedule by filling gaps and addressing potential cancellations. Process patient payments, support the clinic’s daily operations, and participate actively in team meetings.

Requirements

A high school education is listed, and the posting welcomes applicants with a positive attitude and motivation to support front-office and administrative work. Retail or healthcare experience and familiarity with MVA billing and the TELUS Portal are preferred but not required.

Benefits

• Paid Onboarding
• Career Development Opportunities
• Ongoing Skills Development Training
• Company-Sponsored Team Events

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Appointment Scheduling · Preferred
• Objection Handling · Preferred
• Administrative Support · Preferred
• Payment Processing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient Coordination
• Appointment Scheduling
• Patient Communication
• Customer Service
• Cancellation Management
• Objection Handling
• Payment Processing
• Clinic Operations
• Administrative Support
• Teamwork
• Positive Attitude
• MVA Billing
• TELUS Portal

Job areas

• Healthcare
• Customer Service & Support
• Administrative

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