Shop Foreman - Policaro Acura

Job summary

The Shop Foreman is responsible for overseeing daily service operations and managing a team of technicians to ensure high-quality automotive repairs. They provide technical guidance, mentor staff, and ensure that service standards are met to maintain excellent customer satisfaction.

Job details

Accelerate Your Career! Are you an experienced automotive professional with a passion for luxury vehicles, technical excellence, and leading a high-performing service team? We are seeking a Shop Foreman to join our high-performance team! Why Join Us? At Policaro Group, we don't just sell cars—we deliver world-class experiences. Our commitment to excellence, innovation, and customer satisfaction is matched by our dedication to our employees' growth and well-being. As a Technician, you'll work with premium brands, cutting-edge technology, and a supportive team that values your success. What You'll Do: * Diagnose, repair, and maintain a variety of vehicles, ensuring top-tier performance and safety * Perform routine services including oil changes, brake jobs, tire rotations, and system checks * Utilize diagnostic tools and technical manuals to troubleshoot issues efficiently * Communicate clearly with service advisors and team members to deliver a seamless customer experience * Provide technical guidance, support, and mentorship to technicians to ensure quality repairs * Oversee daily shop operations and help coordinate workflow to maximize efficiency and productivity * Assist technicians with complex diagnostics and challenging repairs * Support the Service Manager with technician performance, training, and development What We're Looking For: * Proven experience in automotive technician (premium luxury is an asset) * Strong knowledge of vehicle systems * Strong problem solving skills and attention to detail * Self-motivated, ambitious, and goal-oriented mindset * Valid drivers license * 310S certification and license What We Offer: * Competitive Compensation: Flat-rate earning potential with a 80-hour bi-weekly guarantee and annual production performance bonuses * Comprehensive Benefits Package on Day 1: Including health, dental, vision and disability coverage ands tool allowance * Employee Appreciation: Regular events such as food trucks, dinners, and gift cards to recognize and celebrate our team's efforts * Professional Development: Opportunities for growth within the company; we believe in promoting from within * Positive Work Environment: A supportive, family-like atmosphere where management is approachable, and employees are treated with respect * Work-Life Balance: We value your time and strive to provide a balance that supports your personal and professional life with generous vacation, paid sick and personal days * Community Engagement: Be part of a company that supports charitable initiatives, including partnerships with organizations like the SickKids Foundation and paid volunteer days Ready to Accelerate Your Career? If you're driven, passionate, and ready to excel, we want to hear from you! Policaro Group is an exclusive luxury automotive retailer located throughout the GTA and Southern Ontario. The Group takes immense pride in being recognized as one of Canada’s Best Managed Companies in 2026 for the fifth consecutive year. In addition, all our qualifying dealerships were awarded Automotive News Canada's Best Dealership to work for in 2025. We are the steward of eight automobile franchises representing Acura, BMW, Land Rover, Lexus, Porsche, Volvo, Tedson and Zenvo. Our organization is home to over 550 highly trained, motivated, and inspired employees with a common focus on customer experience. With a firm dedication to providing unparalleled service, Policaro Group ensures that each customer interaction surpasses expectations, solidifying our position as a leader in the automotive retail sector. Visit https://policaro.ca/about/careers [https://policaro.ca/about/careers] to check out all the rewards of working at Policaro Group. #PolicaroCareers

What you’ll do

The Shop Foreman is responsible for overseeing daily service operations and managing a team of technicians to ensure high-quality automotive repairs. They provide technical guidance, mentor staff, and ensure that service standards are met to maintain excellent customer satisfaction.

Requirements

Candidates should have extensive experience in automotive service and repair, ideally within a luxury dealership environment. Strong leadership skills and the ability to mentor and motivate a team of highly trained technicians are essential.

Benefits

• Comprehensive health benefits
• Dental insurance
• Vision insurance
• Disability insurance
• Generous vacation
• Paid sick days
• Paid personal days
• Discounted gym membership
• Employee assistance program
• Educational assistance
• Employee preferred pricing
• Career mapping
• Mentoring
• Annual tool allowance
• Annual boot allowance

Listed skills

• Customer service · Preferred
• Quality Control · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Automotive repair
• Shop management
• Team leadership
• Technical troubleshooting
• Customer service
• Mentoring
• Workflow optimization
• Quality control
• Automotive technology
• Workflow Management
• Service Operations
• Service Standards
• Automotive Services
• Management
• Customer Service
• Employee Assistance Programs
• Sales
• Leadership
• Mentorship
• Team Leadership
• Troubleshooting (Problem Solving)
• Quality Control
• Automotive Technologies

Job areas

• Trades
• Management & Leadership
• Retail
• Customer Service & Support
• Shop Foreman
• Maintenance Supervisor
• Mechanical Engineering Technicians
• First-Line Supervisors of Mechanics, Installers, and Repairers

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