Account Executive

Job summary

The Account Executive acts as the primary liaison between clients and internal teams to ensure product specifications are accurate and deliverables are on time. They are responsible for managing daily project correspondence and building strong customer relationships to grow the business.

Job details

We’re looking for an Account Executive to join our Sales & Marketing team in Winnipeg! The Account Executive will serve as the primary liaison between assigned clients and internal work groups, responsible for preparing customer specifications for all product requirements and facilitating on-time delivery of tickets and other game deliverables. Who We Are With a legacy spanning over a century, Pollard Banknote has become a world leader in instant ticket manufacturing and digital lottery solutions that enhance player engagement through cutting-edge technology. Our diverse and talented team brings ideas to life through creativity, innovation, and collaboration. From exciting lottery experiences to impactful partnerships, we’re shaping the future of gaming and making a difference in millions of lives. Join us and help reimagine how the world plays. What We Offer Competitive compensation Profit sharing program – every role plays a part in our success! Health & Extended Benefits Opportunities for professional development On-Site Cafeteria & Outdoor Patio On Site Gym A variety of committee-driven employee engagement activities Free Parking What You'll Do Ensuring thorough understanding of customers' requirements Ensuring customer specifications accurately reflect the customers' requirements Ensuring timely responses to customer requests Ensuring timely, error-free preparation and approvals of artwork, customer specifications, Kodak proofs etc. to keep game orders on schedule. Representing the customer's perspective in internal discussions. Building and maintaining solid customer relationships to help grow our business with lotteries Participating in the development of product marketing strategies for customers. Acting as client contact on daily management of projects and correspondence Who You Are A self-starter with outstanding verbal, written and interpersonal communication skills. A highly motivated individual who thrives in fast-paced, deadline driven environments. A strong relationship builder adept at working collaboratively within a team setting. A go-getter who dives in, takes the initiative and is skilled at balancing client needs and expectations. What You'll Bring Post-Secondary education in Business Administration, Marketing or other related field. 3+ years' experience in an administrative or project coordination role. Strong written and verbal communication skills. Demonstrated ability to handle multiple projects and details simultaneously and operate with flexibility in the presence of shifting priorities and deadlines. Proficiency in Microsoft Office Suite; Word, Excel, Outlook, PowerPoint Prior lottery industry experience is considered an asset. Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request. Employment is contingent upon a satisfactory response from a Criminal Record Search.

What you’ll do

The Account Executive acts as the primary liaison between clients and internal teams to ensure product specifications are accurate and deliverables are on time. They are responsible for managing daily project correspondence and building strong customer relationships to grow the business.

Requirements

Candidates need a post-secondary education in Business Administration, Marketing, or a related field and at least 3 years of experience in administrative or project coordination roles. Proficiency in Microsoft Office and the ability to handle multiple projects in a fast-paced environment are required.

Benefits

• Competitive Compensation • Profit Sharing Program • Health & Extended Benefits • Professional Development Opportunities • On-Site Cafeteria & Outdoor Patio • On Site Gym • Employee Engagement Activities • Free Parking

Listed skills

• Time management · Preferred
• Project Coordination · Preferred
• written communication · Preferred
• Collaboration · Preferred
• Administrative Support · Preferred
• interpersonal skills · Preferred
• Client Relationship Management · Preferred
• Microsoft Office Suite · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Client Relationship Management
• Project Coordination
• Verbal Communication
• Written Communication
• Interpersonal Skills
• Microsoft Office Suite
• Product Marketing Strategy
• Time Management
• Collaboration
• Administrative Support

Job areas

• Sales
• Marketing
• Customer Service & Support
• Administrative
• Manufacturing