The leading provider of enterprise AI agents for customer service.
San Francisco, California
The leading provider of enterprise AI agents for customer service. PolyAI resolves millions of customer service inquiries on behalf of the world's most trusted brands, providing engaging and lifelike experiences that feel like talking to a real person.
Remote · Toronto, Ontario, Canada
The Head of Product Marketing will own core product messaging, positioning, and competitive intelligence for voice AI products. They will develop go-to-market strategies and create sales enablement collateral to drive commercial outcomes and increase revenue.
Remote · Canada, United States
The Head of Product Marketing will own core product messaging, positioning, and competitive intelligence to drive commercial outcomes for voice AI products. They will collaborate with sales and marketing leadership to develop go-to-market strategies and enable the revenue organization to articulate the product's unique value.
Hybrid · Toronto
Manage the full lifecycle of support tickets, from triaging feature requests to resolving faults using AI builder tools. Interface with global brand leadership to ensure client satisfaction and analyze live customer calls to optimize agent performance.
Remote · Canada
You will manage the lifecycle of support tickets, including triaging faults and feature requests while utilizing AI tools to assist clients. Additionally, you will investigate technical issues by analyzing customer calls and collaborate with internal teams to drive product improvements.
Remote · Canada, United States
Own the full-cycle sales process for mid-market prospects and build a repeatable GTM engine through partner-led motions. Collaborate cross-functionally to shape the mid-market playbook, messaging, and sales processes as the segment scales.
Remote · Canada
Own the full-cycle sales process for mid-market prospects across various verticals, from discovery to closing. Collaborate with partners and cross-functional teams to build a repeatable GTM engine and shape the mid-market sales playbook.
Remote · Montreal, Quebec, Canada
Own the full-cycle sales process for mid-market prospects and build repeatable go-to-market motions with channel partners. You will also be responsible for sourcing pipeline, executing territory plans, and helping shape the sales playbook for the growing team.
On-site
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. PolyAI builds Dialog AI that handles real customer conversations across voice, chat, and every channel in between — reservations, service cal…
