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Internship, IT Technician

  • Vancouver, BC
  • On-site
  • Posted Oct 10, 2026
  • 1 position

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Employment type
Internship / apprenticeship, Full-time
Experience level
Entry, Junior · 0+ years
Minimum education
Bachelor’s degree
Posting language
English
Working hours
40 hours per week

Job summary

The intern will provide in-person and remote technical support for workstations, mobile devices, and IT equipment while managing tickets via ServiceNow. They will also assist with hardware deployment, software installation, and the maintenance of IT inventory documentation.

Job details

JOB DESCRIPTION To be eligible for Pomerleau’s internship program, you must meet the following criteria: • Be legally authorized to work in Canada at the time of application and for the entire duration of the internship. • Reside in Canada at the time of application and for the entire duration of the internship. • Be duly enrolled in a Canadian post-secondary institution or have graduated from such an institution within no more than six (6) months prior to the internship start date. If you graduated more than six (6) months ago, please refer to our permanent job opportunities. Ready to build your career? We want to hear from you. Build your future with us! Join Pomerleau as an IT Technician Intern and gain hands-on experience supporting major construction projects across Canada. Pomerleau is a national leader in construction, delivering major projects across Canada. We believe in creating a workplace where people feel respected, supported, and empowered to grow. Our culture is built on collaboration, trust, and a shared commitment to doing great work. We invest in our people and create opportunities to grow, thrive, and have fun. What you will do • Provide in-person and remote technical support for workstations, printers, mobile devices, and other IT equipment. • Deploy, configure, and update employee IT equipment (computers, monitors, keyboards, mice, headsets). • Diagnose and resolve hardware, software, network connectivity, and other technical issues. • Install software on workstations. • Manage requests through the IT shared mailbox and the ServiceNow ticketing system. • Participate in new equipment deployments and IT projects in the office. • Document all interventions. • Contribute to the management and update of the IT inventory. • Comply with and promote IT security policies and company standards. • Act as a technical reference for colleagues and share best practices. This role could be for you if you have • Diploma or degree in Information Technology, Information Systems, Cybersecurity, Computer Science or related field. • Good knowledge of Windows 10 and 11 environments. • Knowledge of Microsoft 365 and Active Directory. • Knowledge of Microsoft Office. • Excellent communication and teaching skills. • Autonomy, adaptability, thoroughness, and strong customer service mindset. Benefits • Hands-on Learning in construction, engineering, sustainability, and tech • Mentorship from experienced professionals • Strong Networking with managers, engineers, and executives • Industry Insight through events, site visits, and team meetings • Career Growth into roles like project coordinator or site engineer • Full-Time Potential with high intern-to-employee conversion For the past six years, we've proudly held the distinction of being one of Canada's Top 100 Employers. The expected compensation range posted for this role applies to available work locations in Ontario and/or British Columbia. Offered compensation may vary from the posted range based on a candidate’s relevant skills, experience, qualifications, geographic location, and the final job for which they are hired. Please view this job on Pomerleau’s official Career Site if the posted compensation range is unavailable on a third‑party job board. Pomerleau is a national leader in construction, delivering major projects across Canada. We believe in creating a workplace where people feel respected, supported, and empowered to grow. Our culture is built on collaboration, trust, and a shared commitment to doing great work. If this speaks to you, apply for this role or connect with one of our recruiters to learn how we can support you throughout the process. GENERAL INFORMATION Job Location * Vancouver, BC Date Published 08-Oct-2026 Department Innovation & Systems Compensation Frequency Hourly Employment Type Internship Internship Duration 8 months Working Arrangement On-Site Role Type Full-Time

What you’ll do

The intern will provide in-person and remote technical support for workstations, mobile devices, and IT equipment while managing tickets via ServiceNow. They will also assist with hardware deployment, software installation, and the maintenance of IT inventory documentation.

Requirements

Candidates must be enrolled in or recently graduated from a Canadian post-secondary institution in a field like Information Technology or Computer Science. Proficiency in Windows environments, Microsoft 365, and Active Directory is required, along with strong communication and customer service skills.

Benefits

  • Hands-on learning in construction, engineering, sustainability, and tech
  • Mentorship from experienced professionals
  • Networking with managers, engineers, and executives
  • Industry insight through events, site visits, and team meetings
  • Career growth opportunities
  • Full-time potential

Listed skills

  • Technical Support · Preferred
  • Software Installation · Preferred
  • Microsoft 365 · Preferred
  • Active Directory · Preferred
  • Microsoft Office · Preferred
  • Communication Skills · Preferred
  • Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Technical support
  • Hardware troubleshooting
  • Software installation
  • Windows 10
  • Windows 11
  • Microsoft 365
  • Active Directory
  • Microsoft Office
  • ServiceNow
  • IT inventory management
  • Communication skills
  • Teaching skills
  • Customer service
  • IT security policies
  • Network connectivity
  • Remote Technical Support
  • Software Installation
  • Technical Issues
  • IT Security
  • Microsoft Windows 10
  • Adaptability
  • Teaching
  • Management
  • Customer Service
  • Communication
  • Computer Science
  • Information Systems
  • Information Technology
  • Construction Engineering
  • Cyber Security
  • Issue Tracking
  • Innovation
  • Network Troubleshooting
  • Mentorship

Job areas

  • Technology
  • Construction
  • Customer Service & Support
  • Intern
  • IT Administrator
  • Systems Aministrators
  • Network and Computer Systems Administrators

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