Technology is mission-critical to your business so it must work — continuously.
Hebron, Kentucky
Technology is mission-critical to your business so it must work — continuously. Everything we do — every assessment, every equipment procurement, every service outcome — is focused on keeping your organization running smoothly and staying productive. Your dedicated Pomeroy team carefully monitors your workplace so we not only optimize efficiencies but also pre-empt issues before your work is interrupted. We’re where you need us, ensuring business continuity often before the effects of an issue are ever felt. When something does happen, we immediately jump in and get your business technology back to full speed. You can be confident that a Pomeroy partnership brings the right level of tailored IT support specific to your business. And as your business grows and the world changes, we help evolve your IT capabilities so your business runs non-stop into the future.
On-site · Ontario
Drive strategic growth and manage a portfolio of enterprise accounts exceeding $10 million annually. Lead cross-functional virtual teams to develop account strategies and maintain executive-level relationships with C-suite decision-makers.
Remote · Manitoba, Canada
Provide L1 technical support to government accounts by troubleshooting software and hardware issues via phone, email, and web. Log and track all customer inquiries in a database while ensuring timely resolution and escalation of complex problems.
On-site · Montréal
The operator will monitor distributed systems, batch jobs, and security services while performing level 1 and level 2 problem determination. They are responsible for documenting incidents, escalating issues to support teams or vendors, and executing system maintenance tasks.
Remote · Manitoba, Canada
Provide L1 technical support for government accounts via phone, email, chat, and web. Resolve software and hardware issues while logging and tracking inquiries through a problem management database.
On-site · Montréal
Perform mainframe systems batch and console operations, including monitoring network devices and responding to automated alerts. Responsible for level 1 and 2 problem determination, incident escalation, and executing run sheets in a 24/7/365 environment.
On-site · Toronto
The Account Director is responsible for all phases of the sales cycle, including prospecting, qualifying, consultative selling, and closing new business. They will develop and maintain trusted relationships with senior-level decision-makers and drive new customer acquisition to meet or exceed sales targets.
