Shift Supervisor

Discover What's Right For You! At Popeyes, it's not just about our Great Louisiana-inspired recipes but also about the passionate people who deliver exceptional service to our guests. Working with Popeyes * Friendly Environment & Flexible Schedule * Competitive Wages * Career Advancement & Growth Opportunities * Medical, Dental Benefits & Meal Benefits * Employee Engagement and Appreciation Program Working for Popeyes will provide you with the opportunity to learn all about quick service restaurants and grow within our company. Popeyes Louisiana Kitchen is looking for Food Service Shift Supervisors (395 Heritage Drive SE, Calgary, AB T2H 2Y1) Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities. Our Supervisors report directly to the restaurant manager and are responsible for running a smooth shift while contributing their time towards the goal of the restaurant. You will be responsible for training and grooming employees and ensure that exceptional service is delivered to our guests. What to expect in your role as a Shift Supervisor * Passion for the kitchen, serving guests and for producing great products every day. * Strong communication and interpersonal skills, both written and oral. * Must be able to work a flexible schedule including opening, closing, weekends and holidays. * Exceptional Customer service skills – able satisfy and exceed guest expectation * Ability to multi-task in a fast-paced environment in the kitchen and restaurant * Must work well within a restaurant team culture. * Must be able to work with minimal supervision and have a strong initiative. * A positive and team-oriented attitude. * You must be able to perform efficiently during high volume peak periods. * Must be eligible to work in Canada Past Industry Experience that would translate to success in this role: Crew Member, Customer service, Fast Food, New store opening, back of house, Cashier, Prep. For your success, you will receive certified training from Popeyes which will allow you to carry out tasks under Popeyes Standards & Procedures. Soft skills required: Passion for food and service, professional, positive attitude, good work ethics, time management, ability to take initiative and multi-task. Previous management, customer service and food experience is an asset. Be part of a growing company with a fun loving & passionate work environment.

The Shift Supervisor assists the restaurant manager in overseeing daily operations and ensuring the team delivers exceptional service to guests. They are responsible for training staff, maintaining restaurant standards, and managing shifts during high-volume periods.

Candidates must have strong communication skills, the ability to work a flexible schedule including weekends and holidays, and a passion for food service. Previous experience in management, customer service, or the food industry is considered an asset.

• Medical benefits • Dental benefits • Meal benefits • Employee engagement and appreciation program

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• Operations ManagementPreferred
• interpersonal skillsPreferred
• LeadershipPreferred
• Food safetyPreferred
• CommunicationPreferred
• Multi-TaskingPreferred
• Conflict ResolutionPreferred

Identified from the job description. Confirm important requirements above.

• Leadership
• Team training
• Customer service
• Operations management
• Communication
• Multi-tasking
• Time management
• Initiative
• Conflict resolution
• Food safety
• Staff supervision
• Problem solving
• Interpersonal skills
• Restaurant Management
• Positivity
• Ethical Standards And Conduct
• Management
• Customer Service
• Food Services
• Employee Engagement
• Interpersonal Communications
• Multitasking
• Operations
• Proactivity
• Restaurant Operation
• Time Management
• Team Oriented

• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Hospitality
• Retail
• Shift Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week