PA

Porter Airlines Inc.

Verified Job Source

Effortless travel, onboard service, and amenities that enhance your journey, all delivered in style and comfort.

Toronto, Ontario

Airlines and Aviation
1,001–5,000 people

About

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast domestic Canadian network, the U.S., Mexico, the Caribbean and Central America. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X. Depuis 2006, Porter Airlines améliore l’expérience en classe économique pour chaque passager en s’assurant d’offrir un accueil chaleureux misant sur le style, l’attention et le charme. Son parc aérien d’aéronefs Embraer E195-E2 et De Havilland Dash 8-400 dessert l’Amérique du Nord, y compris le réseau canadien d’un océan à l’autre, les États-Unis, le Mexique, les Caraïbes, et l’Amérique centrale. Porter Airlines, dont le siège social est situé à Toronto, est une compagnie aérienne officielle 4 étoiles dans le Classement mondial des compagnies aériennesMD. Visitez www.flyporter.com/fr-ca/ ou suivez @porterairlines sur Instagram, Facebook et X.

Open positions

Supervisor, Crew Scheduling

On-site · Toronto

The Supervisor, Crew Scheduling leads daily operations to ensure reliable crew coverage while maintaining compliance with company policies and regulatory requirements. This role also provides coaching and mentorship to the team and acts as a key point of escalation during irregular operations.

Supervisor, Ground Support Equipment (GSE)

On-site · Toronto

The supervisor is responsible for overseeing the ground support equipment team, ensuring timely maintenance, and managing equipment serviceability. They also provide technical support, assign preventive maintenance tasks, and ensure compliance with safety policies and operational standards.

Supervisor, Airworthiness

On-site · Toronto

The Supervisor, Airworthiness manages regulatory compliance, aircraft certificates, and technical documentation to ensure fleet integrity. They also oversee safety management systems, reliability meetings, and incident investigations to maintain operational standards.

Customer Support Agent

Remote · Canada

The Customer Support Agent will provide professional assistance to passengers regarding travel inquiries, bookings, and service issues. They are responsible for maintaining high call quality standards while promoting self-service tools and ensuring a seamless customer experience.

Specialist, Training and Content

Hybrid · Toronto

Facilitate engaging training sessions for new and existing Customer Support team members in a virtual environment. Develop and maintain clear, practical learning content including presentations, e-learning modules, and job aids to support operational processes.

Customer Support Agent (Overnight)

Remote · Canada

The agent will provide support to passengers regarding travel inquiries, bookings, and modifications while maintaining high service standards. They are responsible for resolving customer issues efficiently and promoting the use of digital self-service tools.

Senior Developer, Data

Hybrid · Toronto

The Senior Developer, Data will lead the design and development of scalable data ingestion, transformation, and orchestration solutions within the company's data lakehouse environment. They are responsible for mentoring data developers, establishing engineering best practices, and ensuring data products are reliable, observable, and well-governed.

Intermediate Specialist, Service Management

On-site · Toronto

The specialist manages the end-to-end IT service lifecycle, including incident, problem, and change management, while ensuring alignment with ITIL best practices. They also lead major incident responses, maintain service performance dashboards, and facilitate continuous improvement initiatives across the organization.

Director, Maintenance

On-site · Toronto

The Director of Maintenance provides strategic leadership and operational oversight for all aircraft maintenance activities across the fleet. This role ensures strict adherence to TCCA regulations and safety management systems while managing maintenance operations control and financial budgets.

Senior Financial Analyst, Financial Reporting

Hybrid · Toronto

The Senior Financial Analyst will manage fixed asset sub-ledgers, support capital project accounting, and ensure compliance with accounting standards. They will also contribute to quarterly financial reporting, internal controls, and process improvement initiatives to support the finance team's goals.

Customer Service Representative, Halifax (YHZ) - Part Time

On-site · Goffs

The Customer Service Representative is responsible for checking in passengers, managing boarding procedures, and assisting with baggage tracing and recovery. They also provide support for passengers with disabilities and ensure high standards of safety and service throughout the airport operations.

Customer Service Representative - Montreal (YUL) Part Time

On-site · Dorval

The Customer Service Representative is responsible for providing high-quality service to passengers, including check-in procedures, gate announcements, and baggage handling. They also manage passenger inquiries, assist individuals with disabilities, and ensure compliance with safety policies.

Supervisor, Crew Scheduling (Fixed Term)

On-site · Toronto

The Supervisor, Crew Scheduling leads daily operations to ensure reliable crew coverage while maintaining compliance with company policies and regulatory requirements. They also provide coaching and mentorship to the team and act as a key point of escalation during irregular operations.

CX Intelligence Analyst

Hybrid · Toronto

The CX Intelligence Analyst analyzes customer and product data to generate actionable insights that support product performance and customer journey improvements. They collaborate with product squads to monitor KPIs, conduct user research, and translate analytical findings into clear recommendations for roadmap decisions.

Lead, Customer Service Representative - Montreal (YUL)

On-site · Dorval

The Lead Customer Service Representative oversees daily airport operations, manages resource deployment, and coaches the CSR team to ensure safety and service excellence. They act as a primary point of contact for stakeholders and coordinate aircraft movements, flight schedules, and passenger support.

Intermediate Developer, Development and Delivery

Hybrid · Toronto

The role involves maintaining and modernizing legacy .NET applications while engineering new, high-performance, event-driven microservices. You will collaborate with cross-functional teams to integrate systems using Mulesoft and ensure system reliability through robust monitoring and CI/CD practices.

Customer Service Representative - Ottawa (YOW) Part Time

On-site · Ottawa

The Customer Service Representative is responsible for providing high-quality service to passengers, including check-in procedures, gate announcements, and baggage handling. They also manage passenger inquiries, assist individuals with disabilities, and maintain accurate records within the company's systems.

Administrative Coordinator

On-site · Toronto

The Administrative Coordinator provides high-level support to senior leadership, including calendar management, travel coordination, and meeting preparation. They also act as a point of contact for stakeholders and assist with office operations, inventory, and safety compliance.

Lead ACA, YOW

On-site · Ottawa

The Lead ACA is responsible for managing a team of technicians to address aircraft defects and operational events in a line maintenance environment. They must ensure all maintenance activities comply with Transport Canada requirements and company policies while coordinating with MOC and Operations.

Lead, Cybersecurity Program

Hybrid · Toronto

The Lead, Cybersecurity Program is responsible for the end-to-end implementation, integration, and operationalization of core cybersecurity tools and controls. This role acts as a bridge between cybersecurity strategy and hands-on delivery, ensuring security solutions are effectively embedded into the organization's workflows.