Home Care Scheduling Clerk (Clerk III)

Job summary

The Home Care Scheduling Clerk III manages the scheduling and assignment of client visits by direct service staff. They are responsible for administrative functions related to service implementation and the optimization of healthcare resources.

Job details

The Home Care Scheduling Clerk III manages the scheduling and assignment of client visits by direct service staff. They are responsible for administrative functions related to service implementation and the optimization of healthcare resources. Candidates must have a grade 12 education, post-secondary education in a health-related discipline, and at least two years of professional customer service experience. Additionally, a minimum of one year of experience in staff scheduling within a collective agreement environment is required.

What you’ll do

The Home Care Scheduling Clerk III manages the scheduling and assignment of client visits by direct service staff. They are responsible for administrative functions related to service implementation and the optimization of healthcare resources.

Requirements

Candidates must have a grade 12 education, post-secondary education in a health-related discipline, and at least two years of professional customer service experience. Additionally, a minimum of one year of experience in staff scheduling within a collective agreement environment is required.

Listed skills

• Customer service · Preferred
• Microsoft Outlook · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Problem solving · Preferred
• Decision Making · Preferred
• interdisciplinary collaboration · Preferred
• Administrative Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Scheduling
• Customer Service
• Procura
• QHR
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft Access
• Microsoft PowerPoint
• Problem Solving
• Decision Making
• Confidentiality
• Interdisciplinary Collaboration
• Timekeeping
• Administrative Support

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Social Services

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