Residential Care Worker

Job summary

Support adult clients participating in addiction treatment by providing client-centered care, responding to requests and crises, facilitating orientations and educational sessions, and communicating respectfully with clients and colleagues. Maintain facility operations through light housekeeping, security duties, supply coordination, telephone response, and required documentation.

Job details

Qualifications Grade 12 education (MB Standards) Suitable combination of education and experience working in an in-house facility, addictions related employment experience and/or volunteer work will be considered Possess a valid CPR-C with AED training and First Aid certificate Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology Demonstrated organizational skills, and the ability to work independently Demonstrated problem solving and decision making skills Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment Demonstrated knowledge and competence of skills and concepts related to the position Demonstrated communication skills Ability to respect and promote confidentiality Ability to perform the duties of the position on a regular basis Ability to respect and promote a culturally diverse population Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team Position Summary As part of multi-disciplinary team, the Residential Care Worker is required to provide services to adult clients engaged in addiction treatment. This position requires a commitment to a client-centered philosophy and approach to the development, provision and support of programs and services. Overview Provides support and be present where clients are. Responds warmly, politely and helpfully to everyone, including all visitors to the building. Responds appropriately to emergency crisis situations, modelling to clients how this is done in a positive way. Conducts facility orientations Facilitates educational sessions and client house meetings. Performs light housekeeping/maintenance. Performs building security duties. Coordinatea and distributea client and program supplies. Copies program materials. Responds to telephone calls. Documents according to role requirements. Communicates respectfully and positively with clients and staff and presents self in an approachable and friendly manner. Demonstrates a genuine enthusiasm for client-centred care and demonstrates empathy and compassion. Exhibits the ability to respond to client requests and crises in a responsible, timely and flexible manner. Demonstrates the ability to balance the needs of clients, other staff persons and those of the organization. Demonstrates enthusiasm for ongoing professional development activities and engages in reciprocal learning experiences with colleagues and supervisors. Recognizes the importance of regular individual and team supervision meetings. Demonstrates active listening abilities, is coachable and responds positively to supervision. Works collaboratively in the context of a provincial organization, with numerous colleagues, to ensure a consistent approach. Demonstrates a strong commitment to personal and professional ethics, integrity and responsibility. Appropriately manages own emotions and strong feelings; maintain a calm and tactful composure under a broad range of challenging circumstances; think clearly and stay focused under pressure. Other duties as assigned.

What you’ll do

Support adult clients participating in addiction treatment by providing client-centered care, responding to requests and crises, facilitating orientations and educational sessions, and communicating respectfully with clients and colleagues. Maintain facility operations through light housekeeping, security duties, supply coordination, telephone response, and required documentation.

Requirements

Requires Grade 12 education or a suitable combination of education and relevant facility, addiction-related employment, or volunteer experience. Candidates must have CPR-C with AED training and First Aid certification, computer proficiency, strong communication and organizational abilities, and the capacity to work independently and collaboratively while respecting confidentiality and cultural diversity.

Listed skills

• Communication · Preferred
• Problem solving · Preferred
• Decision Making · Preferred
• Organization · Preferred
• Teamwork · Preferred
• Microsoft Office · Preferred
• Documentation · Preferred
• First Aid · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Client-Centered Care
• Addiction Treatment Support
• Crisis Response
• Communication
• Active Listening
• Problem Solving
• Decision Making
• Organization
• Confidentiality
• Cultural Competence
• Teamwork
• Flexibility
• Microsoft Office
• Documentation
• First Aid
• CPR-C With AED

Job areas

• Healthcare
• Social Services
• Customer Service & Support
• Security & Safety

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