Unit assistant

Job summary

QUALIFICATIONS * Grade 12 education (MB Standards) * Health Care Aide Certificate from a recognized educational institute * Ward Clerk certification from a recognized educational institute * Other combinations of suitable education and experience may be considered * Current Basic Cardiac Life Support (BCLS) Training as delineated in Prairie Mountain Health Policy PPG-00002 CPR Training * Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology * Demonstrated organizational skills, and the ability to wo…

Job details

QUALIFICATIONS * Grade 12 education (MB Standards) * Health Care Aide Certificate from a recognized educational institute * Ward Clerk certification from a recognized educational institute * Other combinations of suitable education and experience may be considered * Current Basic Cardiac Life Support (BCLS) Training as delineated in Prairie Mountain Health Policy PPG-00002 CPR Training * Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology * Demonstrated organizational skills, and the ability to work independently * Demonstrated problem solving and decision making skills * Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment * Demonstrated knowledge and competence of skills and concepts related to the position * Demonstrated communication skills * Ability to respect and promote confidentiality * Ability to perform the duties of the position on a regular basis * Ability to respect and promote a culturally diverse population * Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team POSITION SUMMARY: The Unit Assistant acts as a member of the health care team, assisting with patient care and providing basic supportive care as directed. The Unit Assistant demonstrates a commitment to the vision, values, goals, and objectives of the region/facility/unit. RESPONSIBILITIES: Overview: Advocates on behalf of the PMH as a whole • Promotes the mission, vision and goals of the PMH • Maintains confidentiality in accordance with the Personal Health Information Act (PHIA), Freedom of Information and Privacy Protection Act (FIPPA), RHA policies and any other applicable legislation • Adheres to all policies and procedures • Reports for work as scheduled in a prompt manner Acts as a receptionist to assigned area • Schedules patients to receive planned services • Receives and relays telephone, P.A. (public announcement) and other messages for physicians, ward personnel and patients as necessary • Receives and directs all patients/visitors in a kind and courteous manner • Collects and distributes mail for assigned area Ensures patient charts are maintained/filed in a timely and accurate manner • Transcribes physician orders, completes requisition for lab, etc., and ensures charts are complete • Assembles charts on arrival of the patient and maintains adequate supply of pre-assembled charts • Assembles, checks and returns charts to Health Records upon discharge or death of patient • Processes identification signs for above patient beds and ensures accuracy daily Provides administrative support, general correspondence and filing • Accuracy, efficiency, timeliness, and diligence are displayed in the accomplishment of all assigned duties with a minimum of direct supervision • Ability to prioritize duties and responsibilities • Maintain a neat and orderly work environment • Maintains records and/or statistical reports as required • Supports admission, transfer and discharge under the direction of manager • Maintains an adequate filing system under the direction of the manager • Maintains W.H.M.I.S. Manual under the direction of the manager • Orders and stocks supply for the unit, and obtains quotes as assigned by the manager • Maintains revisions to policies and procedures and ensures they are placed in the appropriate manuals • Maintains unit ledgers/records and compiles statistical monthly reports • Arranges follow-up appointments with physicians following patient discharge when required • Faxes telephone consult forms to appropriate agencies (i.e.: echograms, CT scans, angiograms, etc.) and notifies patient of dates as required • Maintains and updates patient diet orders • Ensures appropriate ward kitchen inventory Ensures effective communication within the department and the organization • Communicates and consults with the manager • Attends staff meetings • Notifies staff of departmental meetings and maintains records of same • Maintains communication book and memo board • Effective communication skills and interpersonal relationships are demonstrated on an ongoing basis Maintains a clean, sanitary and organized work environment including equipment • Ensures the equipment is in good working order and reports faulty devices to the charge nurse, Clinical Resource Nurse, or Clinical Team Manager • Adheres to the cleaning schedule which includes cleaning of common ward equipment which includes but is not limited to stretchers, patient lifts, blood pressure machines Maintains a clean, sanitary and organized environment for patients/ residents/ clients • Serves meals / hands out meal trays following meal service where applicable • Provides a neat and clean environment for all patients/residents maintain to code of cleanliness and sanitation as outlined in the infection Control Procedures • Makes beds • General cleaning and tidying of the patient/ resident care areas Ensures personal care, comfort and dignity of patient/resident • Provides basic personal care to patients/clients in a prompt efficient manner while treating each patient/resident with respect • Uses techniques that enable the patient/resident to utilize their maximum ability while making personal choices • Ensures personal comfort and care of patient/residents during completion of activities of daily living • Meets basic human needs related to elimination, hygiene, mobility, nutrition, recreation, rest, safety, social and spiritual needs • Washes hair, skin, nail, oral, ear and perineal, back massage and care to pressure areas, as well as, colostomy and ileostomy care • Assists with hearing aids, glasses and prosthesis • Assists with bowel and bladder care routines, preserving each patient/resident abilities and dignity • Assist with dressing and undressing, promoting the patient/resident individuality, dignity and freedom of choice • Assists each patient/resident meets the dietary requirements by feeding, utilizing special devices, monitoring and encouraging food and fluid intake and assessing feeding and swallowing disorders related to a medical diagnosis • Guides patient/resident to participate in activities which are meaningful, purposeful and therapeutic within their abilities and desires • Maintains a clean, sanitary and organized environment for patients/ residents/ client’s activity Promotes safety and health in the workplace • Positions, turns and transfers patients/ residents using proper body mechanics that provide for safety of both patients/ elders and self • Operates mechanical equipment according to established safety standards • Follows established safe work practices • Uses appropriate safety devices • Ensures that equipment is in good working order and reports faulty mechanisms to the nurse in charge • Knowledgeable in facility fire, safety and disaster plans as well as policies and procedures related to security and patient/resident care • Reports incidents that result in injury to patients/residents, staff, visitors or self and reports unsafe acts and workplace hazards • Assists in determining the cause of accidents and supportive to corrective action • Initial clean-up of bodily fluids • Cooperates with the Workplace Safety and Health Committee and others on safety and health issues • Utilized interventions to minimize the need for restraints • When ordered maintains and monitors restraints application Maintains adequate inventory of personal care items on the ward and patient rooms • Restocks hygiene supplies as per schedule • Replenishes supplies in patient/ resident care areas • Adheres to the cleaning schedule which includes assistive mobility aids, tub room, utility rooms patient/resident personal care items • Distributes personal laundry where applicable Prepares instruments for sterilization • Gathers, washes and redistributes sterile supplies such as bedpans and urinals Assists with mobility and rehabilitative support • Assists with mobilization and provision of rehabilitative support for patients/residents based on their individualized care plan • Uses rehabilitative devices including transfer belts, walkers, wheel chairs and whirlpool tubs according to operating instructions • Assists patients/residents to maintain independence • Provides rand of motion exercises while doing ADL’s (where applicable) • Weighs patients/residents and records accordingly • Collects specimens as directed • Application of splints Ensures documentation • Keeps current by reading the communication book where applicable; ADL sheets, care plans, report book and staff meeting minutes Ensures client/patient/resident relationships • Demonstrates a kind and compassionate approach with genuine concern for the patients/residents • Supportive of an environment that allows the freedom of choice, privacy and personal beliefs • Responds to call bells promptly • Respects patient/resident individuality and plans care around the patient/resident routine as much as possible • Encourages patient/resident autonomy to preserve dignity and self-esteem • Promotes quality of life • Acts as a patient/resident advocate • Encourages patients/residents to participate in programs and provides personal care at appropriate times to facilitate participation • Takes opportunities while providing care to spend quality one-to-one time with patients/residents • Recognizes the family/significant other as an integral patient/resident care • Maintains care and security of patient/resident possessions • Readily offers assistance to any of the patients/residents Ensures effective communication within the department and organization • Communicates with department staff, individually and as a group, to promote efficient functioning and high morale • Communicates with other managers to achieve efficient function of all services • Liaison with outside agencies as required • Follows proper accurate shift report • Documents in the patient/resident flow sheet • Reports all pertinent information and observation in a timely manner • Answers the phone professionally and relays messages appropriately • Reports unusual incidents to the nurse in charge and completes occurrence reports as required • Pursuant to the Regional Health Authority Act, Interlake- Eastern RHA is designated bilingual (English/ French). Accordingly, all employees accept the responsibility to support clients in their official language of choice. Demonstrates professionalism within the code of conduct • Demonstrates the ability to accept and adjust to change • Assumes responsibility for own actions • Maintains a professional appearance in conjunction with the IERHA Dress Code Policy • Refrain from the use of perfumes or heavily scented beauty products • Maintains an acceptable state of health in accordance with the Attendance Support & Assistance Program (ASAP) • Exhibits confidence and initiative in the work environment Ability to recognize and pursue self-development opportunities • Maintains and updates professional skills, certification(s), leadership skills and knowledge through continuing education programs, literature reviews, publications and conferences • Maintains knowledge of new developments in departmental areas through journal review, interest groups, lectures and committee work • Participates in continuous quality improvements Assists with training new staff as required • Participates in orientation and mentoring of new staff as assigned Other • Performs other duties as assigned.

Listed skills

• Resident · Preferred
• Health · Preferred
• Training · Preferred
• safety · Preferred
• staff · Preferred
• Communication · Preferred
• Personal Care · Preferred
• Cleaning · Preferred
• CPR · Preferred
• Microsoft · Preferred
• Microsoft Excel · Preferred
• Microsoft Outlook · Preferred

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