IT Manager – Business Systems and Technology

Job summary

The IT Manager is responsible for leading the organization’s technology function across infrastructure, cybersecurity, business systems, and telecommunications. This role provides strategic direction, manages vendor relationships, and ensures reliable technology support across all company locations.

Job details

IT Manager – Business Systems & Technology Location: Fraser Valley, BC preferred (other locations within BC and Northern Alberta may be considered) Job Type: Full Time The annual salary for this role is typically $90,000 to $150,000 per year and represents a range across all of PrairieCoast’s BC and Alberta locations. It is influenced by various factors, including job-related skills, experience, relevant training, and work location. In compliance with the BC provincial government mandates, we are incorporating broad wage ranges into this posting to adhere to the wage transparency requirements. Our employees are the backbone to our success and our most important resource. PrairieCoast equipment is a top performing John Deere dealership with 11 locations throughout Northern Alberta and British Columbia. We are committed to providing premier products and superior customer service. We embrace Technology and utilize it to better serve our customers. We value integrity, innovation, and passion. We act like owners and are accountable for our actions. A significant portion of PrairieCoast Equipment is owned by employees and we offer a RRSP and TFSA eligible Employee Share Ownership Plan. Noteworthy Awards: One of Canada's Best Managed Companies™ each year since 2013 One of Canada's Top Small & Medium Employers™ 2020, 2021 and 2022 Recognition by John Deere as a top-performing dealer in North America We Offer: A competitive compensation package with performance-based bonus opportunities Benefits that include a wide range of extended health benefits, travel insurance, prescriptions, dental, life, disability, and critical illness Opportunity to participate in Ownership of the company A referral bonus program Annual sick pay allowance Employee company and vendor discount programs Employee Assistance program Peer recognition program Strong focus on training and leadership development Company contests and team building events The opportunity to interact with leaders of the company We Support Every person and every task creates the bigger picture that is PrairieCoast equipment. We Celebrate Our people are what make our world go round - and we love celebrating their achievements. We're Ambitious From the field to the desk, we are constantly challenging ourselves to be the best we can be. We're Committed Our employees have the opportunity to invest in PrairieCoast. The result? A significant portion is employee-owned We are seeking an experienced IT Manager – Business Systems & Technology to lead and support the technology environment of a growing, multi-location organization. The IT Manager is responsible for leading the organization’s technology function across infrastructure, cybersecurity, business systems, telecommunications, end-user support, data-intelligence support, vendor management, and technology strategy. This role will provide direction, establish priorities, manage escalations, develop standards, and provide overall leadership while ensuring employees across the organization receive reliable and effective technology support. As the IT Manager, you will bring practical experience in the following areas: Leading IT support teams Managing outsourced IT or managed service providers IT infrastructure and network management Microsoft 365 and Microsoft cloud technologies Cybersecurity and business continuity Identity and access management Business systems and enterprise applications ERP implementation or migration Microsoft Dynamics 365 Power BI, Power Automate, Power Platform, or Dataverse Data and systems integration VoIP and telecommunications Corporate cellular and mobile-device management Hardware and printer fleet management Vendor and contract management IT project management The ideal candidate will be someone who: Provides a high level of internal customer service Understands business priorities as well as technology security requirements Communicates technical issues clearly to non-technical people Works effectively with all employees in the organization Can lead, coach, and develop technical employees Can effectively manage both internal resources and outsourced technology partners Thinks analytically and solves problems methodically Is comfortable making decisions and establishing technology standards Manages multiple priorities across a geographically dispersed organization Is disciplined about security, controls, documentation, and reliability Can challenge existing practices when a better solution is available Is interested in using technology and data to improve efficiencies in the organization, not simply maintain it Experience within an equipment dealership, agricultural dealership, automotive dealership, heavy equipment organization, distribution business, manufacturing company, or other multi-branch service organization would be an advantage. A diploma or degree in Information Technology, Computer Science, Information Systems, or a related field is preferred, although equivalent practical experience will be strongly considered. Relevant Microsoft, cybersecurity, networking, cloud, IT service management, Dynamics, or project-management certifications would also be considered assets. This is an opportunity to shape the future of technology within a growing organization. You'll inherit an established support structure while helping drive improvements across technology, cybersecurity, business systems, data, and operational efficiency. We are looking for a strategic IT leader and business partner who can help the organization leverage technology for future growth.

What you’ll do

The IT Manager is responsible for leading the organization’s technology function across infrastructure, cybersecurity, business systems, and telecommunications. This role provides strategic direction, manages vendor relationships, and ensures reliable technology support across all company locations.

Requirements

The ideal candidate should have practical experience in managing IT support teams, Microsoft cloud technologies, and enterprise applications like Dynamics 365. A degree or diploma in Information Technology or a related field is preferred, along with strong analytical and leadership capabilities.

Benefits

• Extended health benefits • Travel insurance • Prescription coverage • Dental insurance • Life insurance • Disability insurance • Critical illness insurance • Employee share ownership plan • Performance-based bonus • Referral bonus program • Sick pay allowance • Employee discount programs • Employee assistance program • Peer recognition program

Listed skills

• Power BI · Preferred
• Microsoft 365 · Preferred
• Leadership · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• IT management
• Infrastructure management
• Cybersecurity
• Business systems
• Vendor management
• Microsoft 365
• Microsoft Dynamics 365
• Power BI
• Power Automate
• Data integration
• VoIP
• Project management
• Business continuity
• Identity and access management
• Leadership
• Strategic planning

Job areas

• Technology
• Management & Leadership
• Retail
• Data & Analytics
• Software