Director of Account Management

Toronto, ON
On-site
Posted Oct 29, 2026
1 position

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Employment type: Contract
Experience level: Lead · 10+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Apply on LinkedIn (LinkedIn sign-in required)

Job summary

Manage and grow strategic financial institution relationships, identify revenue opportunities, and lead complex enterprise sales from qualification through negotiation and closing. Develop account plans and customized solutions with cross-functional teams, while overseeing contract execution and ongoing account management.

Job details

Director, Account Management – Financial Institutions Partnerships Location: Toronto, Canada We are seeking an experienced Director of Account Management to manage and grow strategic relationships with leading financial institutions. This role requires a strong background in enterprise sales, payments, financial services, or technology, along with the ability to identify new business opportunities and manage complex client relationships. Key Responsibilities Manage and grow strategic relationships with financial institution clients. Develop a strong understanding of client needs across commercial payments, money movement, debit, and enterprise fraud solutions. Identify new business and revenue growth opportunities. Lead complex enterprise sales opportunities from qualification through negotiation and closing. Partner with internal product experts and cross-functional teams to develop customized client solutions. Cross-sell relevant products and capabilities to expand existing relationships. Develop strategic account plans, business cases, and financial models. Build strong relationships with senior executives and key stakeholders. Navigate complex, highly matrixed organizations and buying processes. Lead contract negotiations, execution, and ongoing account management. Required Qualifications Strong enterprise sales or strategic account management experience within payments, financial services, or technology. Experience working with financial institutions, banks, or similar organizations. Knowledge of payments, commercial payments, co-brand programs, money movement, debit, or related financial products. Proven track record of managing and closing complex enterprise sales opportunities. Strong executive-level relationship management and negotiation skills. Excellent strategic thinking, analytical, and problem-solving abilities. Strong project management and cross-functional collaboration skills. Excellent communication, presentation skills, and executive presence. Proficiency in Excel and PowerPoint. Familiarity with Salesforce. Bachelor’s degree required; MBA preferred. Ideal Candidate The ideal candidate is a strategic and consultative sales leader who understands the financial services and payments ecosystem. They should be comfortable working with senior executives, identifying growth opportunities, managing complex sales cycles, and coordinating cross-functional teams to deliver strong client solutions.

What you’ll do

Requirements

Requires substantial enterprise sales or strategic account management experience in payments, financial services, or technology, including experience with financial institutions and complex sales cycles. Candidates should bring strong executive relationship, negotiation, analytical, communication, and collaboration skills, proficiency in Excel and PowerPoint, familiarity with Salesforce, and a bachelor's degree; an MBA is preferred.