Retail Sales Associate - Full-time!

Job summary

The Retail Sales Associate provides prompt and efficient service by identifying customer project needs and recommending appropriate building materials and solutions. Responsibilities also include merchandising, inventory maintenance, and ensuring accurate stock levels while providing exceptional customer support.

Job details

Join the Home Team Cochrane Home Hardware Building Centre Home Hardware is home to more than Canada’s largest independent hardware and building supplies retailer. We’re also home to a supportive workforce dedicated to helping all our customers with quality products and exceptional service. Join us and enjoy opportunities for career growth in a progressive, upbeat work environment. We’re looking for a motivated individual who excels in a fast-paced, customer-focused environment and is passionate about delivering exceptional service. This opportunity is ideal for someone with lumber and building materials (LBM), contractor sales, installed sales, renovation, or project-based sales experience who enjoys helping customers bring their projects to life. About the Role Our Retail Sales Associate provides prompt, courteous, and efficient service to customers by identifying their project needs, recommending appropriate products and solutions, and supporting them throughout their purchasing journey. This role combines strong customer service with sales and product expertise, including assisting customers with building materials, renovation projects, special orders, and installation-related inquiries. Responsibilities also include merchandising, replenishment, cycle counting, maintaining accurate inventory, general housekeeping, loss prevention, and staying current with industry products, trends, and customer needs. Here’s What We Have to Offer * Competitive Wages and Annual Bonus * Group Health Care Benefits; including Extended, Dental, Paramedical * Company RRSP Matching * Employee Store Discount * Training and Education Advancement Opportunities * Great Team Working Environment * Work-Life Balance / Flexibility Pro Builders is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. What We Need from You * Strong Customer Service and Sales Experience * Lumber & Building Materials (LBM), Contractor Sales, Installed Sales, Renovation, or Construction Industry Experience is a Strong Asset * Ability to Build Relationships and Identify Customer Project Needs * Ability to Lift 50 Pounds * Ability to Be on Your Feet Throughout the Day (Standing/Walking) * POS System Experience is an Asset * Retail Background is an Asset * Ability to Work Holidays and Weekends * Above-and-Beyond Customer Service Attitude * Responsible and Dependable * Excellent Communication and Follow-Up Skills * Strong Organizational and Problem-Solving Abilities * Willingness to Continuously Learn Product Knowledge and Industry Trends Who We Are Pro Builders Supply Ltd. Operates Home Hardware Building Centres in Canmore, Cochrane, Airdrie, and Olds, AB. Supporting a wide range of consumer and contractor home improvement needs. We're Pros at helping Pros! Apply Now to Become Part of the Home team! We appreciate your interest and application, but only those selected for an interview will be contacted by our recruitment team! #HP

What you’ll do

The Retail Sales Associate provides prompt and efficient service by identifying customer project needs and recommending appropriate building materials and solutions. Responsibilities also include merchandising, inventory maintenance, and ensuring accurate stock levels while providing exceptional customer support.

Requirements

The ideal candidate has strong customer service and sales experience, with a background in the construction or renovation industry being a strong asset. Candidates must be able to lift 50 pounds, stand for the duration of their shift, and be available to work holidays and weekends.

Benefits

• Competitive wages
• Annual bonus
• Group health care benefits
• Extended health coverage
• Dental coverage
• Paramedical coverage
• Company RRSP matching
• Employee store discount
• Training and education advancement opportunities

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• Sales · Preferred
• Communication · Preferred
• Inventory management · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Lumber and building materials
• Contractor sales
• Renovation
• Construction industry knowledge
• Relationship building
• POS system
• Inventory management
• Merchandising
• Problem-solving
• Communication
• Product knowledge
• Loss prevention
• Product Knowledge
• Lifting Ability
• Construction
• Housekeeping
• Customer Service
• Cycle Counting
• Problem Solving
• Loss Prevention
• Purchasing
• Retail Sales
• Teamwork

Job areas

• Retail
• Customer Service & Support
• Sales
• Construction
• Retail Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

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