Bilingual Account Manager

Toronto, ON
Hybrid
Posted Nov 6, 2026
1 position

$70,000–$85,000 / year

Opens LinkedIn

Employment type: Full-time
Experience level: 3+ years
Posting language: English
Application method: Apply on LinkedIn (LinkedIn sign-in required)

Job summary

Manage a portfolio of accounts and own retention and revenue targets by identifying risks early, handling renewals and pricing discussions, and pursuing upselling and win-back opportunities. Build customer relationships, resolve issues with internal teams, and use customer feedback to protect and grow existing accounts.

Job details

We're hiring: Bilingual Account Manager - Toronto (Hybrid) I'm working with my client on an opportunity for a bilingual English/French Account Manager to join its Sales team. This role is ideal for someone who enjoys building relationships, managing an existing portfolio of customers and protecting revenue through proactive account management. The amin responsibility for this role is identifying opportunities to strengthen and grow existing accounts. What you'll be responsible for: Managing a portfolio of accounts, with ownership of retention and revenue targets. Proactively identifying at-risk accounts and taking action before customers decide to leave. Handling renewals, pricing discussions, upselling and win-back opportunities. Building relationships and having productive conversations, including with unhappy customers. Working closely with internal teams to resolve issues and share customer feedback. What we're looking for: 3+ years of experience in Account Management, Customer Success, Inside Sales or B2B subscription sales. Fluency in both English and French (spoken and written). A strong track record of customer retention, relationship management and revenue growth. Someone comfortable on the phone, commercially minded, proactive and accountable. Experience in automotive, real estate, online marketplaces or classifieds is an asset. The important distinction: This isn't a pure hunting role. The focus is on owning customer relationships, protecting existing revenue, identifying risks early and finding ways to grow the accounts you manage. Location: Toronto – Hybrid Compensation: Base salary 75K to 80K Interested, or know someone who could be a good fit? Feel free to apply to the job or reach out directly to me via email - sando.vincent@professionalstaffing.ca #Hiring #AccountManagement #CustomerSuccess #BilingualJobs #FrenchEnglish #TorontoJobs #SalesCareers

What you’ll do

Requirements

Requires at least three years of experience in account management, customer success, inside sales, or B2B subscription sales, along with spoken and written fluency in English and French. Candidates should have a record of customer retention, relationship management, and revenue growth, and be proactive, commercially minded, accountable, and comfortable on the phone; experience in automotive, real estate, online marketplaces, or classifieds is an asset.