Member Service Specialist (On Site) Part-Time

Job summary

The Member Service Specialist is responsible for greeting customers, addressing service inquiries, and proactively identifying opportunities to deepen relationships. They will handle personal banking needs, open new accounts, and collaborate with team members to ensure a seamless member experience.

Job details

The Member Service Specialist is responsible for greeting customers, addressing service inquiries, and proactively identifying opportunities to deepen relationships. They will handle personal banking needs, open new accounts, and collaborate with team members to ensure a seamless member experience. Candidates should have previous experience in banking, credit unions, or advisory sales along with strong communication and relationship-building skills. A passion for learning and proficiency in computer systems are also required for this role.

What you’ll do

The Member Service Specialist is responsible for greeting customers, addressing service inquiries, and proactively identifying opportunities to deepen relationships. They will handle personal banking needs, open new accounts, and collaborate with team members to ensure a seamless member experience.

Requirements

Candidates should have previous experience in banking, credit unions, or advisory sales along with strong communication and relationship-building skills. A passion for learning and proficiency in computer systems are also required for this role.

Benefits

• Flexible Work Program
• Flexible Benefits Program
• Defined Contribution Retirement Plan
• Paid Time Off
• Professional Development

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Relationship Building · Preferred
• Communication · Preferred
• Negotiation · Preferred
• Problem solving · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Relationship Building
• Communication
• Negotiation
• Financial Services
• Computer Systems
• Banking
• Credit Union Operations
• Problem Solving
• Teamwork

Job areas

• Finance & Accounting
• Customer Service & Support
• Sales

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