Cargo Agent

Job summary

The Cargo Agent is responsible for handling, screening, and sorting cargo while performing warehouse duties and loading/unloading aircraft. Additionally, the role involves providing customer support, completing sales reports, and performing general office tasks.

Job details

At PAL Airlines we provide our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service. If you enjoy working in a fast-paced environment, take pride and ownership in what you do and have exceptional Customer Service Skills, then we want you on our team! PAL Airlines is seeking a part-time Cargo Agent to join our St. John's, NL team. Duties and Responsibilities: * Accepting and handling cargo * Screening, scanning & sorting cargo. * Warehouse duties * Loading/Unloading aircraft in all weather conditions. * Operate Forklift * Provide internal and external customer support * Perform general office duties as required. * General accounting and completion of daily sales reports. * Other Duties assigned. Qualifications: * The successful candidate must have a minimum of 2 years' experience in customer service and/or warehouse in a fast-paced environment. * Must possess exceptional customer service skills. * Must exhibit excellent written and oral communication skills as well as excellent problem-solving skills as this position requires on the spot decision making. * Must be able to work independently and in a team environment. * Must be able to obtain a clear Record of Conduct. * Must be able to perform repetitive lifting. * Persons with airline ground/cargo operations experience as well as RAIC (Restricted Area Identity Card) and AVOP (Airside Vehicle Operator Permit) will be given preference. What we offer: * Comprehensive health benefits including medical, dental, vision, and life insurance * Pension Plan with Employer Matching * Employee Stock Purchase Plan * Personal travel privileges with PAL and interline agreements with multiple airlines * Employee Tuition Assistance Program * Employee and Family Assistance Programs CLOSING DATE: Applications will be accepted until October 26, 2026 PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply. Only those candidates selected for an interview will be contacted. Thank you. #PALAirlines

What you’ll do

The Cargo Agent is responsible for handling, screening, and sorting cargo while performing warehouse duties and loading/unloading aircraft. Additionally, the role involves providing customer support, completing sales reports, and performing general office tasks.

Requirements

Candidates must have at least 2 years of experience in customer service or warehouse operations within a fast-paced environment. Excellent communication, problem-solving skills, and the ability to perform repetitive lifting are required.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Pension plan
• Employee stock purchase plan
• Travel privileges
• Tuition assistance program
• Employee and family assistance programs

Listed skills

• Customer service · Preferred
• Warehouse operations · Preferred
• Forklift operation · Preferred
• Sorting · Preferred
• Sales Reporting · Preferred
• Problem solving · Preferred
• Communication Skills · Preferred
• Decision Making · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Warehouse operations
• Forklift operation
• Cargo handling
• Screening
• Scanning
• Sorting
• Aircraft loading
• General accounting
• Sales reporting
• Problem-solving
• Communication skills
• Decision making
• Teamwork
• Repetitive lifting
• Cargo Handling
• Workplace Inclusivity
• Accounting
• Customer Support
• Decision Making
• Customer Service
• Sales
• Forklift Truck
• Generally Accepted Accounting Principles
• Warehousing
• Problem Solving
• Office Procedures
• Operations
• On-Time Performance
• Loading And Unloading
• Verbal Communication Skills

Job areas

• Logistics
• Transportation
• Customer Service & Support
• Trades
• Administrative
• Cargo Agent
• Customs Broker
• Clearing and Forwarding Aents
• Customs Brokers
• Compliance Officers

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