Support Service Aide, Patient Administration - BC Children’s Hospital

Job summary

Clean and maintain patient care areas, equipment, appliances, and supplies; restock rooms and rotate inventory; and move equipment and supplies as needed. Order, collect, verify, and return supplies and other items, while supporting a clean, safe, and orderly hospital environment.

Job details

Support Service Aide, Patient Administration BC Children’s Hospital Vancouver, BC What You’ll Do Maintain patient care areas and equipment by performing duties such as cleaning patient care equipment, reporting items in need of repair and delivering to service department; moving equipment from patient rooms and hallways such as parent and patient beds/cribs, IV pumps, commodes and wheelchairs to and from storage. Ensure patient care areas, procedure rooms, bedsides, unit rooms, hallways and other designated areas are clean and maintained by performing duties such as making all sleep surfaces and emptying garbage. Stock and maintain supplies and equipment in nursing and patient care areas by drawing stock from department supply/utility rooms. Ensure that extraneous equipment and supplies are removed from bedsides and stored appropriately (including returning items to designated owners). Order and pick up supplies such as requisitions, mail, store items and unit specific laundry from various areas throughout the hospitals and ensures adequate amount of linen is on hand. Assist with moving equipment, supplies, etc., as needed. As required, strips and cleans all counter tops, shelves, drawers, etc. Return items to designated locations in user areas. Rotate stock in user areas to ensure good dating. Clean and inspect toys for broken or damaged pieces to ensure cleanliness and safety to patients. Maintain general tidiness and cleanliness of department. Restock clean room following patient discharge. Clean and defrost all fridges, freezers and other appliances by removing food and wiping shelves and surface areas. Verify product and quantity received against requisition to ensure the right product in the right quantity is received. Check completed requisition for accuracy. Collect food trays for return to kitchen. Perform other related duties as assigned Qualifications What you bring Grade 10 plus six months of recent related experience or an equivalent combination of education, training and experience. Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility. Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change. Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BC Children’s Hospital contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system. Core Competencies Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety. Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.). Skills & Knowledge Ability to communicate effectively both orally and in writing. Ability to deal with others effectively. Ability to operate related equipment. Ability to organize work. Physical ability to perform the duties of the position. Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers. Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach. What We Bring Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home. Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees. Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles. PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more. Job Type: CasualWage: $25.82/hour Location: 4500 Oak Street, Vancouver BC, V6H 2N9 Hours of Work: Monday to Friday, on rotation Requisition # 205460E What We Do BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia. BCCH is part of the Provincial Health Services Authority (PHSA). The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services PHSA and BCCH are committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code. One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca. Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

What you’ll do

Clean and maintain patient care areas, equipment, appliances, and supplies; restock rooms and rotate inventory; and move equipment and supplies as needed. Order, collect, verify, and return supplies and other items, while supporting a clean, safe, and orderly hospital environment.

Requirements

Requires Grade 10 and six months of recent related experience, or an equivalent combination of education, training, and experience. Candidates need effective communication and organizational abilities, physical capacity to perform the duties, and demonstrated understanding of Indigenous-specific racism, Indigenous Cultural Safety and Humility, and relevant rights and anti-racism commitments.

Benefits

• Health and Wellness Programs
• Professional Development Opportunities
• In-House Training Programs
• Flexible Work Options
• Employee Discount Program
• Growth and Development Opportunities
• Recognition Programs

Listed skills

• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Cleaning and Sanitation
• Equipment Maintenance
• Inventory and Stock Rotation
• Supply Ordering and Requisition Verification
• Linen and Laundry Handling
• Patient Care Area Maintenance
• Effective Oral and Written Communication
• Interpersonal Communication
• Work Organization
• Physical Ability
• Indigenous Cultural Safety and Humility
• Anti-Racism Awareness
• Knowledge of Indigenous Rights and Health Equity

Job areas

• Healthcare
• Administrative
• Logistics

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