Medical Laboratory Technologist 4, Operational Lead

Job summary

The Operational Lead coordinates and supervises clinical laboratory diagnostic services, ensuring quality management and technical accuracy in infectious disease testing. They also manage laboratory resources, oversee staff competency, and support public health outbreak investigations.

Job details

Medical Laboratory Technologist 4, Operational Lead Location: PHO London Laboratory, 1200 Commissioners Road East, Unit 102, London, ON Department: London Laboratory This posting is to fill a current vacancy. The Role: Job Description Summary To coordinate and supervise clinical laboratory diagnostic, outbreak, surveillance, consultative and support services in the Public Health Ontario Laboratory. To initiate and participate in the development, validation, continuous improvement and troubleshooting of laboratory methods and processes, in alignment with the PHOL Quality Management System. Key Responsibilities- Coordinates and supervises diagnostic clinical laboratory services in a specialized clinical area or in all areas of a Regional PHOL, provides technical consultation and advice to staff, physicians, other health care providers, and private laboratories on the application of methodologies and the interpretation of laboratory analyses and results. Provide timely, cost-effective and quality testing for the identification of infectious disease pathogens to support patient diagnosis and treatment. Provides technical supervision to laboratory staff including establishing work schedules, assigning and monitoring work of staff, dealing with work quality problems or emerging issues, and providing technical guidance and training. Coordinates and oversees regular competency assessment for all technical staff. Provides assistance to manager by providing input for performance reviews and recruitment and selection, referring disciplinary and labour relations issues to manager. Works in conjunction with Medical or Clinical Microbiologists, Scientists, Molecular Specialists, research technicians and/or other clinical laboratory managers or staff to initiate and/or conduct projects to develop or improve testing methods or processes in order to enhance the accuracy, speed or economy of tests. Support of the Public Health Units in the investigation and management of infectious disease outbreaks. Supervises the implementation of validated and approved new/modified tests, policies and processes, and ensures documented training of all laboratory staff. Prepares or assists in preparation, monitoring and maintenance of all quality documents within the Quality Management System and provides input on quality control policies when circulated for feedback and identifies implementation issues when necessary. Prepares or assists in preparation of scientific publications, validation summaries or presentations based on research performed. Provides recommendations and support in laboratory operaton resources management including capital and materials procurement, recommending laboratory budget requirements and completing variance analyseis and ensures the maintenance, security and efficient utilization of all laboratory technical and office equipment and recommends the purchase of replacement or new equipment. Manages established contracts to ensure spending within contract parameters and provides feedback to managers as required. Provides laboratory training to medical residents, specialist-in-training, medical laboratory students, research technicians and other visiting individuals as required. Provides demonstrations, seminars/workshops for PHOL staff, or visiting professionals as requested and acts as a technical resource to branch laboratory staff in area of expertise and the use/interpretation of related tests. Ensures workplace safety and adherence to proper JHSC procedures for handling biologically hazardous materials, coordinates all relevant safety-related requirements including respirator fit testing, Level 3 laboratory orientation and training if required. Ensures compliance for IQMH requirements for laboratory accreditation by coordinating follow up on deficiencies, and collation and submission of relevant required documentation for internal or external audits. Ensures all proficiency testing is completed, documented and approved, reviews proficiency performance and identify issues or improvements based on results. Performs other related duties as assigned. Knowledge and Skills- Knowledge of relevant laboratory diagnostic methods and operational processes, technologies, laboratory information systems, quality management principles and biosafety procedures. Administrative and organizational skills with experience managing multiple resources within a budget Knowledge of purchasing/procurement practices, guidelines, policies. Knowledge of general computer software (Word, Excel, Powerpoint) and laboratory information systems. Knowledge of Health and Safety protocols, practices and standards. Knowledge of the PHOL Code of Conduct, Workplace Violence Prevention Policy, and Workplace Discrimination and Harassment Policy. Interpersonal skills to provide technical consultation and advice to staff, physicians, other health care providers, and private laboratories on the application of methodologies and the interpretation of laboratory analyses. Education and Experience- Diploma or degree in Medical Laboratory Technology/Science or a related discipline. Practising and active registration with the CMLTO (active without conditions and in good standing) is required to co-ordinate laboratory diagnostic services in the Public Health Laboratory. 5 years of relevant experience. Attributes and Competencies- Oral communication skills to lead team meetings, conduct training and demonstrations, or perform presentations for clinical laboratory staff or other PHO/PHOL or visiting external professionals. Written communication skills to prepare corrective action reports, method or equipment evaluation/validation summaries, contribution to scientific publications based on research performed, procurement documents (RFI, RFP), or quality management documents including SOP, job aids. Duration: Contract (Fixed Term), 6 month(s) Hours of Work: Full time, 36.25 hours per week Compensation Group:Ontario Public Service Employees Union Compensation Range :$44.68 - $56.34 Posting Date: 10-8-2026 Closing Date: 10-19-2026 Please note: applications will be received no later than 11:59pm on the date preceding the closing date as indicated on the Job Requisition. Note: Internal candidates will be considered first. While we thank all applicants for their interest, only those selected to move forward in the recruitment process will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose. PHO is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Any candidate who requires a job posting in an alternative format may email a request to HR_Inquiries@oahpp.ca. Once an applicant has been selected for an interview, they can inform PHO about any accommodations they may require at any stage of the interview process.

What you’ll do

The Operational Lead coordinates and supervises clinical laboratory diagnostic services, ensuring quality management and technical accuracy in infectious disease testing. They also manage laboratory resources, oversee staff competency, and support public health outbreak investigations.

Requirements

Candidates must hold a diploma or degree in Medical Laboratory Technology or a related discipline and possess active registration with the CMLTO. A minimum of 5 years of relevant experience is required, along with strong technical, administrative, and communication skills.

Listed skills

• Regulatory Compliance · Preferred
• Troubleshooting · Preferred
• Supervision · Preferred
• interpersonal communication · Preferred
• Procurement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clinical laboratory diagnostics
• Supervision
• Quality management systems
• Infectious disease pathogen identification
• Laboratory information systems
• Biosafety procedures
• Budget management
• Procurement
• Technical training
• Competency assessment
• Method validation
• Troubleshooting
• Public health surveillance
• Regulatory compliance
• Interpersonal communication
• Office Equipment
• Support Services
• Organizational Skills
• Microsoft Excel
• Quality Management Systems
• Research
• Management
• Medical Laboratory
• Communication
• Competency Assessment
• Continuous Improvement Process
• Economics
• External Auditing
• Infectious Diseases
• Interpersonal Communications
• Labor Relations
• Laboratory Techniques
• Performance Review
• Microsoft PowerPoint
• Presentations
• Purchasing
• Quality Management
• Resource Management
• Request For Proposal
• Scientific Literature
• Technical Supervision
• Troubleshooting (Problem Solving)
• Verbal Communication Skills
• Workplace Violence Prevention And Response
• Investigation
• Demonstration Skills
• Workplace Safety
• Quality Control

Job areas

• Healthcare
• Management & Leadership
• Science & Research
• Government & Public Sector
• Medical Laboratory Technologist
• Clinical Laboratory Scientist
• Medical and Pathology Laboratory Technicians
• Medical and Clinical Laboratory Technologists
• Clinical Laboratory Technologists and Technicians

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