Manager, Social

Job summary

The Social Media Manager leads a team in developing and executing innovative social media marketing solutions to meet client objectives. They are responsible for maintaining strong client relationships, overseeing workflow, and providing professional development for staff.

Job details

Company Description Publicis Media is one of Canada’s fastest growing Media Agency networks. The secret sauce? A pool of talented individuals who learn from each other (while tapping into global centres of excellence) and transparency at the core of everything we do, from data reporting to billing all the way to agency leadership. The result is a blend of meaningful work for some of Canadas’ favorite brands and endless opportunities to grow for our team members. Publicis Media has experienced an incredible growth rate over the past years. The network has transformed and moved at the pace of culture. Publicis Media Canada is proud to be Great Places to Work™ certified and recognized with Best Workplaces™ for Today’s Youth. We provide continuing opportunities for career growth by fostering a diverse work environment that respects and supports individual contributions and opinions. We also offer our employees market leading benefit and incentive programs. You’ll be provided with 3 weeks minimum vacation to start plus additional long weekend Publicis days, holidays closures, your birthday off, free Headspace memberships, wellness and technology credits, and a market leading savings plan. We strive to provide what matters to you personally with the ability to choose and modify programs to suit your lifestyle. Overview Working under the direction of and in collaboration with the Social Media Director, the Social Media Manager leads a team in the conception and delivery of innovative, well-targeted, business-building social media marketing solutions to meet or exceed client objectives. This involves the creation and execution of social media plans, unearthing insights to inform the development of the plan, and flawless execution on all fronts while working collaboratively with the overall Strategy teams on a clients’ business. Responsibilities Ensures strong client relationships with quality of deliverables and client satisfaction Maintains an in-depth knowledge of client business Able to demonstrate to clients how proposed social media solutions will show expected return on investment with company Actively listens to clients and continually identifies opportunities that have the potential to build clients’ business Social Media Expertise / Digital Holistic Approach Expert knowledge in social media, emerging technologies and ability to identify opportunities for client’s business needs Continually looks for opportunities to improve the group/process/product Assist Director in providing formal training of strategy teams and clients on social media landscape, tools and processes Co-ordinate with partner agencies and global counterparts to maintain efficient work streams Prepare and execute all special department assignments requested by management Ensures current staff is fully utilized and operating effectively/efficiently to meet client needs Takes a leadership role in the training and development of new staff members Maintain overall control of work-flow and assigned team responsibilities and provides assistance where necessary to ensure timely completion of projects Works closely with the Group Director to continually assess group members' professional development. Proactively communicates performance goals, as well as accomplishments and improvement need to staff on a regular basis. Effectively and professionally handles performance issues as they occur Behaviors and deliverables consistently demonstrate thought leadership and innovation Leads by example via work ethic, team building approach, attitude and overall collaboration Qualifications Six + years of progressive levels of responsibility in social media planning, buying and management Demonstrated business acumen and a track record of success in the social media services profession Excellent written and verbal communication and presentation skills Strong negotiating skills Solid interpersonal and teamwork abilities Able to build and strengthen client relationships Demonstrated leadership and management skills Demonstrated critical thinking and problem solving abilities Strong analytical abilities Strong command of media research and reporting resources Additional Information Salary Transparency matters to us. The salary range for this position is $70,000-$80,000 per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data. AI USE We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people. Publicis Media is an equal opportunity employer with a strong commitment to diversity and inclusion. We create and nurture a vibrant work environment that celebrates, values and leverages all aspects of diversity and inclusiveness, attracts world-class talent and serves as the industry benchmark for best practices. We encourage applications from all qualified individuals and will provide appropriate accommodation for candidates with disabilities or accessibility needs throughout the recruitment process, upon request. Please contact our recruiter for any questions, accommodations or specific requests. We thank all candidates for their interest in Publicis Media however, only those candidates selected for an interview will be contacted

What you’ll do

The Social Media Manager leads a team in developing and executing innovative social media marketing solutions to meet client objectives. They are responsible for maintaining strong client relationships, overseeing workflow, and providing professional development for staff.

Requirements

Candidates must have six or more years of progressive experience in social media planning, buying, and management. Strong leadership, analytical, and communication skills are required to succeed in this role.

Benefits

• Vacation
• Publicis days
• Holiday closures
• Birthday off
• Headspace memberships
• Wellness credits
• Technology credits
• Savings plan

Listed skills

• Problem solving · Preferred
• Leadership · Preferred
• Negotiation · Preferred
• Reporting · Preferred
• Critical Thinking · Preferred
• Client Relationship Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Social media planning
• Social media buying
• Client relationship management
• Strategic planning
• Leadership
• Team management
• Digital marketing
• Media research
• Reporting
• Analytical skills
• Negotiation
• Presentation skills
• Problem solving
• Critical thinking
• Business acumen
• Presentations
• Management
• Problem Solving
• Workflow Management
• Training And Development
• Business Acumen
• Strong Work Ethic
• Decision Making
• Innovation
• Investments
• Analytical Skills
• Research
• Emerging Technologies
• Critical Thinking
• Teamwork
• Team Building
• Thought Leadership
• Verbal Communication Skills
• Billing
• Group Dynamics
• Data Reporting
• Social Media Marketing
• Reviewing Applications
• Social Media Planning
• Expected Return

Job areas

• Marketing
• Management & Leadership
• Creative & Media
• Social Media Manager
• Public Relations Manager (General)
• Advertising and Public Relations Managers
• Public Relations Managers

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