Pulse Labs bridges AI and UX to help teams build better products.
Salt Lake City, UT
Pulse Labs bridges AI and UX to help teams build better products. We empower product, UX, and design teams to understand how users truly experience their products—capturing real-world feedback through surveys, interviews, evaluations, observations, and app integrations. Our platform delivers actionable insights that drive confident, data-informed decisions across the product lifecycle. Trusted by leading enterprises in technology, retail, automotive, logistics, and manufacturing, Pulse Labs provides flexible research solutions, access to a global, verified, diverse participant panel, fast and reliable results, and high-quality insights—all within an enterprise-ready, secure platform. Since 2017, we've been at the forefront of user experience innovation, combining AI-powered tools with real user feedback to streamline research and surface insights quickly.
Remote · United States
The Director of Research Services will drive the performance and growth of the business unit by setting strategy, managing P&L, and overseeing key client relationships. They will lead a team of Account Managers and Sales professionals while partnering with cross-functional teams to deliver integrated research solutions.
