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Emergency Veterinarian

  • Sherwood Park, AB
  • On-site
  • Posted Apr 11, 2025
  • 1 position

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Employment type
Full-time

Job summary

Position Summary The Emergency (ER) Veterinarian is responsible for delivering high-level medical care to our patients, providing exceptional customer service to pet owners, and setting an example of teamwork at Pulse Veterinary Specialists & Emergency through professionalism. The ER Veterinarian will report to the Emergency Co-Managers and have regular collaboration with colleagues: Emergency Veterinarians, Critical Care Specialists and Lead Emergency RVT. The ideal candidate will bring a positive attitude and a strong work ethic. Interested Veterinarians will possess an in…

Job details

Position Summary The Emergency (ER) Veterinarian is responsible for delivering high-level medical care to our patients, providing exceptional customer service to pet owners, and setting an example of teamwork at Pulse Veterinary Specialists & Emergency through professionalism. The ER Veterinarian will report to the Emergency Co-Managers and have regular collaboration with colleagues: Emergency Veterinarians, Critical Care Specialists and Lead Emergency RVT. The ideal candidate will bring a positive attitude and a strong work ethic. Interested Veterinarians will possess an internal desire to take their career to the next level by taking advantage of the environment that Pulse Veterinary Specialists & Emergency offers: varied and unique caseload, advanced diagnostics, exposure to experienced colleagues (Veterinarians and RVTs) and Specialists. Duties and Responsibilities · Performs all technical responsibilities of a Registered Veterinarian including: o Comprehensive patient work-up: § Obtaining history, performing physical examinations, ordering and interpreting diagnostics, make treatment recommendations. § Perform SOAPs, and document all communication § Complete medical records and correspondence by the end of each day. o Communicate with owners regarding their pet’s concern, respond to client calls/emails in a timely manner. o Prepare discharge notes, and schedule discharge appointments. o Follow procedures to ensure medical files are transmitted to the primary care Veterinarian. o Understand the fundamentals of emergency procedures (CPR, intubation, FAST scan, etc.), work with the team to expand and grow to become proficient in emergency procedures. o Provide accurate estimate invoices and clearly communicate financial information with owners. o Follow hospital guidelines for client payment policies. · General oversight and supervision of Emergency RVT, TA and Reception staff. · Engages with Lead ER RVT to ensure the department is efficiently staffed and supported. · Identify problems and facilitate solutions to ensure smooth operations within the hospital. · Collaborates with Hospital Manager, Assistant Hospital Manager, Lead ER RVT, and Human Resources on employee matters within the Emergency team including: performance management, conflict resolution, and recruitment and hiring efforts. · Follows all SOPs to support smooth hospital operations. · Follows all federal and provincial animal health laws and regulations regarding workplace health and safety. · Ensure all requirements for maintaining a veterinary license in good standing Other duties may be assigned as required. Qualifications The ideal candidate will have: Education and Experience · Veterinarian degree (DVM) from accredited college or university. · Active veterinary license in good standing or eligible for registration with the ABVMA. · 2 years of veterinary experience is preferred, but not mandatory. Knowledge, Skills and Abilities · Familiar with emergency procedures and diagnostics specific to a specialty emergency hospital. · Possess and expresses a genuine love for animals · Exceptional empathetic client service skills. · Ability to respond quickly and remain calm in stressful situations. · Understands how to communicate difficult/sensitive information professionally. · Aptitude for making clients feel comfortable is valued. · Strong interpersonal, verbal, and written communication skills. · Proven active listening and problem-solving skills. · Strong time management and attention to detail skills. · Demonstrated ability to mentor staff and promote teamwork. · Genuine interest and initiative to help Pulse be the best practice it can be. · Strong initiative and desire to be an integral key player in the growth and maturation of the emergency team. · Intrinsic desire to grow personally and professionally. Company Benefits Pulse employees receive: · Competitive compensation package · Continuing education benefits · Personal pet discounts · Professional dues covered · Uniform allowance · Shift differential (where applicable) · Opportunities for growth and professional development · Access to a diverse team of specialists and experienced Veterinarians and RVTs

Listed skills

  • Customer service · Preferred
  • Teamwork · Preferred
  • CPR · Preferred
  • Collaboration · Preferred
  • Attention to detail · Preferred
  • Health · Preferred
  • Client · Preferred
  • management · Preferred
  • Communication · Preferred
  • positive · Preferred
  • Conflict Resolution · Preferred
  • Customer · Preferred

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