Retail Assistant Store Manager

YOUR MISSION Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards, Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service, Responsible for assisting the Store Manager with the recruitment, training, development and succession of high performing, results driven employees. Assist in holding team accountable through productivity conversations, coaching, recognition and performance reviews, Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers, Will act as Store Manager when the Store Manager is away from the store for any reason, Ensure completion and effectiveness of training programs, Manage and monitor Loss Prevention education and awareness programs, Required to comply with all Policies & Procedures, operational core competencies and key accountabilities, Responsible for maintaining a safe, healthy and compliant working and shopping environment, Attend off-site training and position related meetings as required; travel may be required, Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position. YOUR TALENT 2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear), Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, Strong team player, Excellent communication skills, ability to present information to large groups, Ability to learn quickly, Computer skills, basic know-how about MS Office programs, and retail software The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly. The base pay for this position is $27.60 - $30.60 + Bonus + Benefits (Benefit Summary Full Time) Pay may vary depending on job-related knowledge, skills, and experience. We use AI-enabled tools to sort applications based on job-related criteria. A human decides who moves forward. SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application. At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. PUMA supports over 22,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

The role involves providing high standards of customer experience while ensuring the store consistently achieves sales, KPI, and profitability goals through effective planning and service execution. The Assistant Store Manager also supports the Store Manager in recruiting, training, developing high-performing employees, and managing payroll and scheduling.

Candidates need 2 to 4 years of management experience in a customer service-oriented retail environment, preferably apparel or footwear, with a proven ability to exceed sales goals. Essential requirements include strong team player skills, excellent communication for presenting to groups, quick learning ability, and basic computer proficiency.

• Bonus • Benefits

Identified from the job description. Confirm important requirements above.

• Customer Experience
• Sales Goal Achievement
• KPI Management
• Profitability Management
• Recruitment
• Training
• Employee Development
• Coaching
• Performance Reviews
• Payroll Control
• Scheduling
• Loss Prevention
• Policy Compliance
• Communication Skills
• Computer Skills
• MS Office

Minimum experience

2+ years