Retail Manager, Lambton Mall

Craving a dream job? Join one of Canada's Top Employers. Purdys Chocolatier is delighted to have been voted by our employees as one of Canada's Best Employers. This esteemed award is a testament to the rich texture of our history and our more than 115 years of dedication to quality, trust,and supportive work environment. Job Type: Full-time, 6-Month Contract Hours: Approximately 40 hours per week Wage: $24.10 per hour Do you love chocolate? As a proud Canadian chocolatier, Purdys creates connection and joy through the power of chocolate, and we have a great deal of fun doing it. We value diversity in our workforce and welcome applicants of all ethnicities, genders, races, religions, abilities, and backgrounds. About the Role We are looking for an enthusiastic Shop Manager to lead our new pop-up shop at Lambton Mall. The shop is expected to open on October 30, 2026. Successful candidates must be available to attend training in London, Ontario during the week of October 18, 2026. The Shop Manager is responsible for achieving overall profitability, maintaining efficient shop operations, and providing effective leadership to the retail team. This role acts as a liaison between the shop and the Purdys Support Office while supporting company policies, programs, and initiatives. Success in this role comes from your ability to engage customers, drive sales, develop team members, and create an exceptional in-store experience. This is a full-time, 6-month contract position requiring open availability to work a variety of shifts, including days, evenings, weekends, and holidays. There is potential for this position to become permanent based on business needs and performance. In this role, you will: Drive sales performance and achieve profitability goals Deliver Customer Obsessed Service and Sales through leadership by example Recruit, interview, and hire high-quality team members Train, coach, schedule, and develop team members Build a strong talent pipeline by developing future internal candidates Manage inventory levels of products and supplies to meet operational needs You will be a great fit if you: Are passionate about chocolate and have at least two years of progressive management experience in a fast-paced retail or hospitality environment Are self-motivated, results-driven, and enthusiastic about selling a quality product Are dedicated to delivering an outstanding customer experience Enjoy meeting new people and thrive in a team-oriented environment What you'll enjoy: Active Lifestyle Reimbursement Program Tuition Reimbursement Program Employee Discount Extended Health & Dental Benefits Health Spending Account Sick Days Profit Sharing RRSP Matching Program Ready to learn more? Check us out on Instagram, TikTok, and Facebook to see what makes Purdys such a sweet place to work. Please apply online. We appreciate the interest of all applicants, and while we wish we could personally reach out to everyone, we can only contact those selected for an interview. We genuinely care about providing reasonable accommodations to job applicants with disabilities. If you require assistance or an accommodation due to a disability, please reach out to us via email at [email protected]. We're here to help!

The Shop Manager is responsible for driving sales performance, achieving profitability goals, and managing daily shop operations. They will also lead, train, and develop the retail team to ensure an exceptional customer experience.

Candidates must have at least two years of progressive management experience in a fast-paced retail or hospitality environment. Applicants must be available for training in London, Ontario, and possess open availability for various shifts including weekends and holidays.

• Active Lifestyle Reimbursement Program • Tuition Reimbursement Program • Employee Discount • Extended Health & Dental Benefits • Health Spending Account • Sick Days • Profit Sharing • RRSP Matching Program

• Time managementPreferred
• Customer servicePreferred
• RecruitmentPreferred
• Problem solvingPreferred
• Operations ManagementPreferred
• CommunicationPreferred
• CoachingPreferred
• Team LeadershipPreferred
• Inventory managementPreferred
• schedulingPreferred

Identified from the job description. Confirm important requirements above.

• Retail Management
• Sales Performance
• Team Leadership
• Inventory Management
• Customer Service
• Staff Training
• Recruitment
• Coaching
• Operations Management
• Profitability Analysis
• Scheduling
• Communication
• Problem Solving
• Time Management
• Talent Pipelining
• TikTok
• Self-Motivation
• Management
• Sales
• Selling Techniques
• Leadership
• Operations
• Team Oriented
• Enthusiasm

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Food & Beverage
• Retail Manager
• Retail Store Manager
• Retail and Wholesale Trade Managers
• First-Line Supervisors of Retail Sales Workers

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week