Retail Team Lead, Guildford Town Centre
The Team Lead assists shop management with merchandising, customer service, and general shop operations. They are responsible for guiding staff and driving sales within the retail environment.
- On-site
- Surrey, BC
- Posted Aug 28, 2026
- 1 position
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Job summary
Job type: Part-time, permanent Hours are estimated to be: 24 hours per week Expected hourly pay range: $20.50-21.00 per hour Do you love chocolates? As a proud Canadian Chocolatier, we create connection and joy through the power of chocolate and have a great deal of fun doing so. We truly value diversity in our workforce and therefore, welcome applicants of all ethnic groups, genders, races, religions, abilities, and backgrounds. Job Overview: We are looking for an enthusiastic Team Lead to assist with leading towards success at our shop in Guildford Town Centre. Team Lead reports to the Shop Management and works with them to ensure all functions relating to merchandising, customer service, and general shop operations are performed efficiently and to the policies and guidelines of the company. You will be guiding the staff, however, you will not be responsible for hiring or discipline. Your success will come from your ability to engage with customers, drive sales, and work in a team environment. This is a position that requires availability for all types of shifts, including weekdays, weekends, evenings and holidays. You will be a good fit if you are: Passionate about chocolate and have a leadership experience in a fast-paced retail/hospitality industry Self-motivated and driven for results, enthusiastic about selling a quality product Dedicated to providing a great customer experience Energetic and enjoy meeting new people Excited about working with a team and building a career and growing within Purdys Chocolatier Available for all types of shifts. Get ready to enjoy: Active Lifestyle Reimbursement Program Tuition Reimbursement Program Employee discount Extended Health & Dental Plan Sick Days Profit Sharing Ready to dive deeper? Check out our Instagram, TikTok or Facebook. Feel free to drop off your resume at the shop.
What you’ll do
The Team Lead assists shop management with merchandising, customer service, and general shop operations. They are responsible for guiding staff and driving sales within the retail environment.
Requirements
Candidates should have leadership experience in a fast-paced retail or hospitality setting and a passion for chocolate. Availability for all shift types, including weekends and holidays, is required.
Benefits
• Active Lifestyle Reimbursement Program • Tuition Reimbursement Program • Employee discount • Extended Health & Dental Plan • Sick Days • Profit Sharing
Listed skills
- Customer servicePreferred
- TeamworkPreferred
- LeadershipPreferred
- SalesPreferred
- CommunicationPreferred
- Retail operationsPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Leadership
- Customer service
- Merchandising
- Sales
- Teamwork
- Communication
- Retail operations
- Energetic
- TikTok
- Self-Motivation
- Management
- Customer Service
- Selling Techniques
- Operations
- Team Leadership
- Enthusiasm
Job areas
- Retail
- Management & Leadership
- Customer Service & Support
- Food & Beverage
- Retail Team Leader
- Store Lead
- Shop Sales Assistants
- Retail Salespersons
Additional details
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 24 hours per week