Operations Representative Data Entry Remediation

Job summary

The Operations Representative is responsible for the remediation and data entry of missing shipping information to ensure accurate routing and billing. They conduct visual reviews of items, scan barcodes, and resolve shipment issues while maintaining warehouse equipment.

Job details

It’s not a package. It’s a promise®. As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you. Description The Rep Data Entry Operation Remediation is responsible for remediation, preparation, and clearing of items routed to specific sort workstations by including missing shipping information to the item and in the system to allow for accurate routing and billing within the sortation system. Responsibilities Conduct a visual review of items routed via the sortation system to assess missing information and determine the resolution Respond to requests from customers to ascertain which product/service or information is required Scan barcodes, reprint and/or over-label as needed for resolution Data entry of destination and shipment information to ensure packages are correctly routed (US/ International Shipments) Prepare and ensure paperwork is completed as appropriate for the package Escalate unresolved issues of missing information to Customer Shipment Resolution (CSR) Use or maintain organization assets (e.g., machinery, equipment, vehicles, computers) in accordance with established guidelines. Work with multiple software applications and programs simultaneously to troubleshoot and add the missing information Additional Responsibilities Education Completion of vocational and business courses commonly taught at the high school level. Experience Entry-level position which could be a new role for a recent high school graduate (or someone in the final year of high school) Skills Data EntryInventory ManagementLanguage Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs. POSTING DETAILSLocation: 576 - NHO Working Conditions: Warehouse Environment Reports to: Supervisor Operations Systems --- Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request. Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster. Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page. We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive. Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.

What you’ll do

The Operations Representative is responsible for the remediation and data entry of missing shipping information to ensure accurate routing and billing. They conduct visual reviews of items, scan barcodes, and resolve shipment issues while maintaining warehouse equipment.

Requirements

The position requires completion of vocational or business courses at the high school level. It is an entry-level role suitable for recent high school graduates with proficiency in English.

Listed skills

• Attention to detail · Preferred
• Communication · Preferred
• Logistics · Preferred
• Troubleshooting · Preferred
• Data entry · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data Entry
• Inventory Management
• Troubleshooting
• Barcode Scanning
• Logistics
• Software Proficiency
• Attention To Detail
• Communication
• Artificial Intelligence
• Barcoding
• Billing
• English Language
• Warehousing
• Machinery
• Operations
• Resume Screening
• Troubleshooting (Problem Solving)

Job areas

• Logistics
• Administrative
• Customer Service & Support
• Transportation
• Data Entry Representative
• Data Entry Clerk
• Data Entry Clerks
• Data Entry Keyers

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