Operations Support Representative International Gateway

Job summary

The Support Representative processes US and international shipments by verifying labels, contents, and documentation. They are responsible for inputting shipment data into the UPS Connect system and ensuring all paperwork is accurate.

Job details

It’s not a package. It’s a promise®. As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you. Monday to Friday: 6:30pm to 9:30pm (15 hours/week) Description The Support Representative, US & International Gateway, provides US/International service options to our customers by scanning, verifying shipper/receiver address, shipment contents, service (Air, Ground, Saturday, Dangerous Goods) and Dollar Value. Responsibilities Process US/International Shipments through UPS Connect System Take information from package/label, verify information, and input into the Connect System Verify shipment paperwork/labels, contents, county of origin, service etc. Print/Scan/photocopy invoices and document Experience 6 months experience in clerical/office environment type role Skills Operations ManagementShipping and Receiving OperationsMental Efforts Mental Efforts-Concentration on precision workMental Efforts-Attention to Details RequiredLanguage Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs. POSTING DETAILSLocation: 160 - Hamilton Air Working Conditions: Warehouse Environment Reports to: Manager Ramp Air Operations --- Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request. Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster. Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page. We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive. Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.

What you’ll do

The Support Representative processes US and international shipments by verifying labels, contents, and documentation. They are responsible for inputting shipment data into the UPS Connect system and ensuring all paperwork is accurate.

Requirements

Candidates must have at least 6 months of experience in a clerical or office environment. Proficiency in English is required for effective communication with stakeholders.

Listed skills

• Operations Management · Preferred
• Data entry · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Operations management
• Shipping and receiving
• Data entry
• Attention to detail
• Precision work
• Clerical support
• Document verification
• UPS Connect system
• Invoicing
• Communication
• Operations
• English Language
• Detail Oriented
• Warehousing
• Artificial Intelligence
• Clerical Works
• Packaging And Labeling
• Value Averaging
• Resume Screening

Job areas

• Logistics
• Customer Service & Support
• Administrative
• Transportation
• Operations Support Representative
• Unclassified Specialized Occupation

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