Information Technology Specialist

Job summary

Build and deploy shopfloor PCs across three sites, assist with printer and application migrations, and provide day-to-day desktop support. Support remote technical teams with hands-on connectivity tasks and help maintain compliance with physical security and other requirements.

Job details

Description – IT Specialist / Service Technician Location: Windsor, ON Summary & Required Qualifications: Primarily PC/end-user focused with some specific deliverables being: Build shopfloor PCs using USB image (over 130 across all 3 sites) Participate in shopfloor planning discussions Deploy shopfloor machines in accordance with agreed plan Provide “hand and feet” support for remote teams, to include Connecting laptop to network devices for remote configuration Connecting laptop to firewall(s) for remote configuration Connecting laptop to compute switches for remote configuration (No technical skills required for hand and feet support other than ability to start teams meeting and screen share)Assist with printer migration by updating print drivers on PCs and troubleshooting Assist with application migration by updating PCs to connect to new applications Provide day-to-day end-user desktop support as needed, including troubleshooting issues, implementing solutions, and performing standard application installations. Support technical PC and standard user process activities associated with physical security and other compliance requirements.

What you’ll do

Build and deploy shopfloor PCs across three sites, assist with printer and application migrations, and provide day-to-day desktop support. Support remote technical teams with hands-on connectivity tasks and help maintain compliance with physical security and other requirements.

Requirements

The role requires a primarily PC- and end-user-focused technician who can build and deploy PCs, troubleshoot desktop issues, update printer drivers, and support application migrations. For remote-team assistance, the posting requires the ability to start a Microsoft Teams meeting and share a screen, but states that no other technical skills are required for that support.

Listed skills

• Microsoft Teams · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• PC Deployment
• End-User Support
• Desktop Troubleshooting
• USB Imaging
• Printer Driver Updates
• Application Migration
• Network Device Configuration Support
• Firewall Configuration Support
• Compute Switch Configuration Support
• Microsoft Teams
• Screen Sharing
• Physical Security Compliance

Job areas

• Technology
• Customer Service & Support
• Manufacturing
• Security & Safety