Receptionist, The Floor Show

Job summary

The receptionist acts as the primary point of contact for visitors, providing excellent customer service and managing front office operations. Responsibilities include handling telephone inquiries, coordinating mail and couriers, and maintaining the reception area.

Job details

Title: Receptionist Location: 1042 Waverley St, Winnipeg Hours: Mostly day shifts (8:30 am to 5:00 pm), with 1 evening (Thursday 11:00 am to 7:00 pm) and 1 Saturday (10:00 am to 3:00 pm) on alternating weeks. At The Floor Show, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program, employee home purchase program and employee discounts. Job Overview Reporting to the Retail and Building Manager, as the Receptionist you will ensure visitors are properly greeted and receive excellent service. You also answer telephones and respond to email inquiries, and perform other administrative duties. Your day-to-day responsibilities will include: * Acting as the first point of contact for building visitors and ensuring they receive excellent customer service. Providing visitors with general information and connecting them with the person they are visiting. * Answering telephones, handling all inquiries and requests, providing general information and/or routing calls to the appropriate destination. * Coordinating the front office by managing incoming and outgoing mail, scheduling courier services, reserving meeting rooms, ordering and maintaining office supplies. * Ensuring the reception area is tidy and presentable and forms/brochures are sufficiently stocked. * Other administrative duties as required. As our ideal candidate, you are… * Organized; you effectively manage your time while balancing multiple priorities. * A strong communicator; you clearly express your thoughts in conversation and in written communication. * An active listener; you seek to understand and listen to others in a non-judgmental way. * Detail oriented; you focus on detailed accuracy when dealing with a high volume of work. * A team player; you contribute as a team member and share equally in the exchange of ideas, concepts and process outcomes. Essential Requirements * High school Diploma, or equivalent. * Minimum 6 months of experience in a reception or administrative role. * Satisfactory verification of criminal record check. * Comfortable using office equipment and Microsoft Office Programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint). What We Value * Creating trusting and successful working relationships. * Setting clear, measurable and achievable goals. * Cooperating with team members in an open, positive and respectful manner. * Taking responsibility for the outcomes of decisions and actions. * Staying current with technical job skills. Work Conditions You primarily work in retail sales setting during regular business hours with 1 evening and 1 Saturday on alternating weeks. Overtime may occasionally be required. About Us The Floor Show was founded in Winnipeg in 1998. The company’s products include flooring for new home construction, multi-family housing, retail, insurance, hospitality, light commercial and heavy commercial flooring. The Floor Show also has a window covering and countertop division. To learn more, click here [https://www.thefloorshow.ca/]. Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Candidates being considered will be contacted. We thank you for your interest. Join our Talent Community [https://workforcenow.adp.com/jobs/apply/posting.html?client=Qualico&ccId=19000101_000001&type=MP&lang=en_CA] to stay up to date on job opportunities and to find out why we have the best reasons to come to work every day. Closing Date: September 25, 2026 #thefloorshow

What you’ll do

The receptionist acts as the primary point of contact for visitors, providing excellent customer service and managing front office operations. Responsibilities include handling telephone inquiries, coordinating mail and couriers, and maintaining the reception area.

Requirements

Candidates must have a high school diploma or equivalent and at least 6 months of experience in a reception or administrative role. Proficiency in Microsoft Office programs and a satisfactory criminal record check are also required.

Benefits

• Competitive compensation • Benefit packages • Company matching RRSP/DPSP program • Employee home purchase program • Employee discounts

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Microsoft Teams · Preferred
• Administrative Support · Preferred
• Detail-oriented · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Telephone etiquette
• Administrative support
• Time management
• Communication
• Active listening
• Detail oriented
• Teamwork
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft Teams
• Microsoft SharePoint
• Microsoft PowerPoint
• Office equipment operation
• Office Supply Management
• Office Equipment
• Administrative Functions
• Construction
• Building Management
• Customer Service
• Flooring
• Front Office
• Microsoft Office
• Retail Sales
• Writing
• Scheduling
• Balancing (Ledger/Billing)
• Detail Oriented

Job areas

• Administrative
• Customer Service & Support
• Retail
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks