front desk agent
On-site · Montréal
We are looking for a Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of their accommodation. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout. *Job Duties*: - Maintains an inventory of vacancies, reservations and room assignments - Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. - Knows room locations, types of rooms availabl…