front desk agent
On-site · Fredericton
*Job description* The Front Desk Agent ensures guest satisfaction through courteous interactions, prompt problem-solving, and effective communication. They are also responsible for maximizing room sales by converting potential clients into guests. The role involves managing all front desk operations, including guest check-in/out, reservations, telephones, and handling payments, in line with hotel policies. *Key Duties & Responsibilities:* * Adhere to hotel policies and procedures. * Maximize revenue by converting inquiries into bookings. * Accurately register guests and handle room assignm…