MONTREAL [HYBRID] - Middleware Administrator File Transfer

Job summary

Support and manage global middleware and file transfer technologies, specifically IBM Sterling tools, across Canada, the US, and Europe. Provide 24x7 production support through on-call rotations and contribute to automation initiatives via the API Factory.

Job details

WHO WE ARE: As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto and Casablanca. We are looking for an Intermediate Middleware Administrator File Transfer to work with one of our clients. CONTEXT AND ROLE OBJECTIVES: As part of the global Middleware group, you will support and manage middleware technologies. You will work closely with Middleware Administrators in Montreal, the US, and Paris to manage middleware located in Canada and the US. The role involves participating in on-call rotation, providing off-hours and weekend production support, and providing follow-the-sun on-call support to systems in Paris and Asia. KEY RESPONSIBILITIES: Middleware & File Transfer Administration -Support and manage middleware technologies within the global Middleware group. -Work closely with Middleware Administrators in Montreal, the US, and Paris to manage middleware located in Canada and the US. -Administer and support IBM Sterling technologies, including Connect Enterprise, Connect Express, Connect Direct, Sterling File Gateway, Sterling Secure Proxy, and related technologies. -Support relevant protocols including FTP, SFTP, PeSIT, Connect:Direct (C:D), and FTP/SSL. Production Support -Participate in the on-call rotation, providing off-hours and weekend production support. -Provide follow-the-sun on-call support to systems in Paris and Asia. -Support operations in a 24x7 environment. -Work with distributed teams. Standards, Processes & Best Practices -Provide advice and best practices to internal clients, including GTS, ITEC, and related stakeholders. -Help implement and update team standards, including installation, best practices, and procedures. -Implement and maintain consistent processes, methods, and procedures for all file transfer activities. -Recommend software and hardware upgrade paths. Automation -Contribute to API Factory initiatives for provisioning and automation of the file transfer platform. ENVIRONMENT: -Global Middleware group. -Middleware located in Canada and the US. -Teams located in Montreal, the US, and Paris. -Support model: on-call rotation, off-hours and weekend production support. -Follow-the-sun on-call support to systems in Paris and Asia. -24x7 environment. -IBM Sterling technologies: Connect Enterprise, Connect Express, Connect Direct, Sterling File Gateway, Sterling Secure Proxy. -Protocols: FTP, SFTP, PeSIT, Connect:Direct (C:D), FTP/SSL. -Automation: API Factory initiatives for provisioning and automation of the file transfer platform. -Internal clients: GTS, ITEC. -Processes: installation, best practices, procedures, consistent processes, methods and procedures for file transfer activities. -ITIL processes. PROFILE: Required Skills and Qualifications: -Client-focused and able to work independently while collaborating across different teams. -Detail-oriented with strong organizational and interpersonal skills. -Willingness to learn new technologies and methodologies. -Self-motivated and a team player. -Excellent written and oral communication and presentation skills. -Experience working in a 24x7 environment. -Experience working with distributed teams. -Operational management experience. -Proficiency in French and English, written and/or oral. -Ability to communicate in French and English, both orally and in writing. Nice to Have: -Familiarity with ITIL processes. Other: -Ability to communicate in French and English, both orally and in writing, is a requirement, as the person in this position will need to collaborate regularly with colleagues and partners in the United States.

What you’ll do

Support and manage global middleware and file transfer technologies, specifically IBM Sterling tools, across Canada, the US, and Europe. Provide 24x7 production support through on-call rotations and contribute to automation initiatives via the API Factory.

Requirements

Requires an intermediate professional with experience in operational management and working within 24x7 distributed teams. Proficiency in both English and French is mandatory for collaboration with international partners.

Listed skills

• Software · Preferred
• French · Preferred
• Production · Preferred
• Collaboration · Preferred
• Interpersonal · Preferred
• procedures. · Preferred
• Detail-oriented · Preferred
• Client · Preferred
• management · Preferred
• Communication · Preferred
• Consistent · Preferred
• English · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• IBM Sterling Connect Enterprise
• IBM Sterling Connect Express
• IBM Sterling Connect Direct
• Sterling File Gateway
• Sterling Secure Proxy
• FTP
• SFTP
• PeSIT
• FTP/SSL
• Production Support
• Operational Management
• ITIL
• API Provisioning
• English Proficiency
• French Proficiency
• Middleware Administration

Job areas

• Technology
• Consulting
• Software
• Finance & Accounting