Engagement Manager

Job summary

Lead the delivery management of multi-functional large-scale programs, ensuring financial benefits and transformational outcomes for clients. Manage and mentor a team of business analysts and engineers while driving continuous improvement in processes and service delivery.

Job details

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth. If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi! About Quantiphi: Quantiphi is an award-winning, AI-First global digital engineering company that helps the world’s leading Fortune 1000 organizations transform bold ideas into measurable business impact. We go beyond building innovative AI technologies—we solve the problems that matter most to our clients. Since our founding in 2013, Quantiphi has built a proven track record of turning complex challenges into meaningful outcomes across industries. Headquartered in Boston, with more than 4,000 professionals worldwide, we partner with global enterprises to deliver large-scale digital, cloud, and AI-driven transformation. #SolvingWhatMatters. We are an Elite and Premier partner to Google Cloud, AWS, NVIDIA, Snowflake, and other leading technology platforms, and our work has been recognized across the industry, including: 21 Google Cloud Partner of the Year awards in the past 10 years 3 AWS AI/ML Partner of the Year awards 3 NVIDIA Partner of the Year awards 3 Snowflake Partner of the Year awards Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms Quantiphi delivers First-in-class AI solutions across Life Sciences, Healthcare, Banking, Financial Services, CPG, Manufacturing, Energy, High-Tech, Telecommunications, etc., powered by cutting-edge Generative AI and Agentic AI accelerators. We are also proud to be certified as a Great Place to Work—reflecting our commitment to our people and our culture. For more details, visit: Website or LinkedIn Page Role: Engagement Manager Employment type: Full Time Experience: 8+ years Location: Remote (Canada) Description: We are looking for a strong EM lead with people management experience to lead a team of business analysts and engineers focused on building and driving solutions and insights to drive business efficiency and customer experience. The ideal candidate will have strong project management, leadership and cross-group collaboration skills. What You Will Do: As an Senior Engagement Manager, you’ll lead the delivery management of multi-functional medium/large scale AWS programs, covering project planning, delivery assurance and verification, tracking and reporting, and risk/mitigation planning. Take accountability for our customers to ensure the program(s) realizes financial benefits and transformational outcomes, constantly identify and develop new business opportunities. Work with engineering leads in strategizing and executing multi-year roadmap on portfolio of products, applications, and services. Ensure quality execution and proactively identify potential customer issues and resolve them with speed and efficiency, to drive satisfaction, outcomes, and deliver positive customer partner experience. Coordinate, measure, monitor and communicate on program(s) health. Actively contribute to org-wide strategies, in defining and implementing those along with contributing to team’s roadmap and portfolio of services in alignment to the wider organization. Maintain a relentless focus across the team on continuous improvement, planning and implementing changes to process, service and technology to transform how the team operates. Build a collaborative environment - coach/mentor team members. Recruit, motivate and develop highly skilled staffs that focuses on service delivery of key performance metrics as per the client contract. Basic Qualifications: Master's degree or equivalent practical experience. Minimum 8 yrs of experience in delivering digital transformation projects to global clients. Experience in program management, client service, and/or management consulting. Knowledge of leading teams on projects using agile methodology and frameworks like scrum, kanban or XP, etc. Strong verbal and written communication skills with technical and business leaders at all levels within large enterprises. Aptitude in business analysis and leveraging quantitative analysis techniques for decision making. Ability to work with minimal supervision in a dynamic and time sensitive work environment. Knowledge and willingness to learn and apply emerging trends in business research, data science, artificial intelligence, machine learning, and cloud computing - AWS exposure is a value addition. Team management experience is a must. What is in it for you: Join one of the world’s fastest-growing AI-first digital engineering companies and make a real impact at scale. Lead and collaborate with a high-energy team of talented, driven individuals solving complex, meaningful challenges. Work with Fortune 500 companies and disruptive innovators in a research-driven environment with 60+ patents. Stay ahead of the curve by gaining hands-on experience with cutting-edge AI, ML, data, and cloud technologies while continuously upskilling. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

What you’ll do

Lead the delivery management of multi-functional large-scale programs, ensuring financial benefits and transformational outcomes for clients. Manage and mentor a team of business analysts and engineers while driving continuous improvement in processes and service delivery.

Requirements

Requires a Master's degree and at least 8 years of experience in delivering digital transformation projects to global clients. Candidates must possess strong leadership, project management, and communication skills, along with experience in agile methodologies and team management.

Benefits

• Professional growth • Learning opportunities • Collaborative environment • Mentorship

Listed skills

• Leadership · Preferred
• Scrum · Preferred
• Machine learning · Preferred
• Communication · Preferred
• Amazon Web Services · Preferred
• Kanban · Preferred
• Business analysis · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project management
• People management
• Leadership
• Cross-group collaboration
• Delivery management
• Risk mitigation
• Business analysis
• Agile methodology
• Scrum
• Kanban
• Cloud computing
• AWS
• Data science
• Artificial intelligence
• Machine learning
• Communication
• Agentic AI
• Energetic
• Generative Artificial Intelligence
• People Management
• Accountability
• Snowflake (Data Warehouse)
• Willingness To Learn
• Google Cloud Platform (GCP)
• Digital Transformation
• Edge Intelligence
• Risk Mitigation
• Planning
• Upskilling
• Research
• Agile Methodology
• Artificial Intelligence
• Amazon Web Services
• Telecommunications
• Business Analysis
• Management Consulting
• Business Continuity Planning
• Business Efficiency
• Management
• Decision Making
• Customer Service
• Cloud Computing
• Continuous Improvement Process
• Project Planning
• Financial Services
• Innovation
• Kanban Principles
• Life Sciences
• Machine Learning
• Project Management

Job areas

• Management & Leadership
• Technology
• Consulting
• Software
• Data & Analytics
• Engagement Manager
• IT Manager
• Information and Communications Technology Service Managers
• Information Technology Project Managers
• Computer Occupations, All Other