Restaurant Assistant Manager

Job summary

Oversee and evaluate daily restaurant operations, including staff performance, scheduling, supervision, inventory, product and service costs, and cash reporting. Ensure health and safety compliance while providing customer service and resolving customer complaints.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Evaluate daily operations Monitor staff performance Plan and organize daily operations Set staff work schedules Supervise staff Balance cash and complete balance sheets, cash reports and related forms Conduct performance reviews Cost products and services Organize and maintain inventory Ensure health and safety regulations are followed Address customers' complaints or concerns Provide customer service Plan, organize, direct, control and evaluate daily operations Supervision 3-4 people Experience and specialization Computer and technology knowledge Electronic cash register MS Excel MS Office MS PowerPoint MS Word Point of sale system Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Physically demanding Attention to detail Combination of sitting, standing, walking Personal suitability Accurate Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Ability to multitask

What you’ll do

Oversee and evaluate daily restaurant operations, including staff performance, scheduling, supervision, inventory, product and service costs, and cash reporting. Ensure health and safety compliance while providing customer service and resolving customer complaints.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. The role involves supervising 3–4 people and requires familiarity with point-of-sale systems and Microsoft Office applications, along with strong communication, organization, accuracy, flexibility, and multitasking abilities.

Listed skills

• Customer service · Preferred
• Financial Reporting · Preferred
• MS-Office · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Supervision
• Staff Scheduling
• Performance Reviews
• Cash Balancing
• Financial Reporting
• Costing
• Inventory Management
• Health And Safety Compliance
• Complaint Resolution
• Customer Service
• Electronic Cash Register
• MS Excel
• MS Office
• MS PowerPoint
• MS Word

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Finance & Accounting