Accounts Receivable Administrator (Collections)

Job summary

The Accounts Receivable Administrator manages collection activities, performs account reconciliations, and supports month-end and year-end closing processes. They are also responsible for assessing customer creditworthiness and maintaining effective relationships with both internal and external stakeholders.

Job details

Accounts Receivable Administrator (Collections) We are seeking a detail-oriented Accounts Receivable Administrator to support collections, cash application, account reconciliations, and customer account management. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced, high-volume environment. Location: 100 Citigate Drive, Ottawa, ON Vacancy Type: Replacement DUTIES & RESPONSIBILITIES: Manage collection activities (calls and/or written correspondence) utilizing established policies & procedures Review and recommend credit worthiness of both existing and new customers Assist with delivering invoices to customers if required Assists with month-end and year-end close processes as required Compile appropriate information to support refunds and adjustments Participate in regular AR reviews with team members and report on AR status (AR summary, suspended customers, action item review, etc.) Provide professional customer service while trying to resolve client discrepancies/issues Responsible for customer account reconciliations (external and related party) Accountable for reducing delinquency of customer accounts in a goal-oriented organization Enlist the efforts of Sales and Senior Management when necessary to accelerate the collection process Must communicate & follow-up effectively with Sales department regarding customer accounts on a timely basis. Establish and maintain effective and cooperative working relationships with both external and internal customers Perform other assigned tasks and duties necessary to support the organization REQUIREMENTS: CCP designation would be an asset but is not required 2-4 years of related industry and financial experience with preference given to those with experience working in a mid to large company with a high volume of transactions Work requires willingness to sometimes work a flexible schedule Strong attention to detail Good working knowledge of MS office: Excel, Outlook, etc. Strong interpersonal/ communication skills with the ability to work effectively with different levels of the organization WORKING CONDITIONS: Standard office environment Additional hours may be required during the month-end, quarter-end or year-end reporting cycles COMPENSATION INFORMATION: The expected range for this position is $45,000 - $57,000 annually. Placement within the range is dependent on a variety of factors including qualifications and experience. TOMLINSON OFFERS: Competitive wages Bonus programs Employer paid health and dental benefits Extensive training programs and tuition reimbursement Retirement benefits program Family-oriented team environment Employee discounts and other rewards programs The Tomlinson Group of Companies encourages applications from all qualified candidates. Please contact Human Resources if you need accommodation at any stage of the application process or want more information on our accommodation policies. We are committed to leveraging the latest technology to enhance our recruitment process. We may use AI tools in the screening and selection of candidates to efficiently and fairly assess all applicants. A Recruiter will review all results generated by AI. If you have any questions, please contact our HR department.

What you’ll do

The Accounts Receivable Administrator manages collection activities, performs account reconciliations, and supports month-end and year-end closing processes. They are also responsible for assessing customer creditworthiness and maintaining effective relationships with both internal and external stakeholders.

Requirements

Candidates should have 2-4 years of related financial experience, preferably in a high-volume environment. Proficiency in Microsoft Office and strong interpersonal communication skills are required for this role.

Benefits

• Health insurance • Dental benefits • Bonus programs • Training programs • Tuition reimbursement • Retirement benefits program • Employee discounts

Listed skills

• Collections · Preferred
• Customer service · Preferred
• Financial Reporting · Preferred
• interpersonal skills · Preferred
• Microsoft Excel · Preferred
• Accounts receivable · Preferred
• Communication · Preferred
• Cash application · Preferred
• Month-End Close · Preferred
• invoicing · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Accounts receivable
• Collections
• Cash application
• Account reconciliation
• Customer account management
• Credit analysis
• Invoicing
• Month-end close
• Year-end close
• Customer service
• Financial reporting
• Microsoft Excel
• Microsoft Outlook
• Communication
• Interpersonal skills
• Account Reconciliation
• Cash Application
• Collection Processes
• Account Management
• Accounts Receivable
• Management
• Certified Compensation Professional
• Customer Service
• Sales
• Interpersonal Communications
• Detail Oriented
• Goal-Oriented

Job areas

• Finance & Accounting
• Administrative
• Customer Service & Support
• Accounts Receivable Administrator
• Accounts Payable / Receivable Manager
• Finance Managers
• Financial Managers