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- Employment type
- Contract
- Experience level
- Senior · 10+ years
Job summary
Hi, I hope you are doing well. We have an urgent position listed below. Please send your most recent resume along with the expected rate if you are interested . Job role: IAM Cybersecurity Le adLocation: Remo te Job descriptio n: Detail JD attached FYRIdentity and Access Management (IAM) Operations Lead is responsible for the day-to-day administration, maintenance, and governance of an organization's identity security infrastructure. They ensure that the right individuals have the correct access to technology resources at the right time, minimizing security risks while maintaining operatio…
Job details
Hi, I hope you are doing well. We have an urgent position listed below. Please send your most recent resume along with the expected rate if you are interested . Job role: IAM Cybersecurity Le adLocation: Remo te Job descriptio n: Detail JD attached FYRIdentity and Access Management (IAM) Operations Lead is responsible for the day-to-day administration, maintenance, and governance of an organization's identity security infrastructure. They ensure that the right individuals have the correct access to technology resources at the right time, minimizing security risks while maintaining operational continui ty. Role: IAM Operations LeadRole Sum maryThe IAM Operations Lead is responsible for end to end IAM operational delivery for Client, ensuring stable services, SLA/KPI adherence, strong governance, and effective customer communication. The role acts as the primary operations interface to client/stakeholders and leads a high performance IAM operations t eam.____________________________________ ____Key Responsibili ties• Own day to day IAM operations for Client including JML, access provisioning, de provisioning, modifications, and recertifica tion• Ensure SLA and KPI compliance, monitor backlog, ticket aging, response quality, and drive continuous improvem ents• Lead operational governance, audits, and compliance reporting aligned to Client requirem ents• Prepare and present weekly/monthly service reports and lead customer service review meet ings• Act as the escalation point for critical IAM incidents and operational r isks• Drive operational discipline across ITSM processes (Incident, SR, Problem, Cha nge)• Build, manage, and mentor a high performance IAM operations team (onshore/offsh ore)____________________________________ ____Required Experi ence• 8+ years in IAM / Security operations with customer facing delivery experi ence• Strong understanding of IAM concepts (JML, RBAC, access reviews, recertificat ion)• Proven experience in operations governance, KPI tracking, and stakeholder manage ment____________________________________ ____Success Meas ures• SLA & KPI adher ence• Reduced backlog and operational def ects• Improved audit outcomes and customer satisfac tion• Stable, scalable IAM operations for Cl ie nt --Shailendra RajakRaas infotek corpor ation262 Chapman road, Suite 105A, Newark, DE- 19702Phone no. 302-565-0220, Ext . 145Email id: shailendra.rajak@raasinfote k.comLinkedIn:linkedin.com/in/shailendra-r-9904 ba27b
What you’ll do
The IAM Operations Lead is responsible for the day-to-day IAM operations, ensuring stable services and adherence to SLAs and KPIs. They also lead a high-performance IAM operations team and act as the primary interface to clients and stakeholders.
Requirements
Candidates should have over 8 years of experience in IAM and security operations, with a strong understanding of IAM concepts. Proven experience in operations governance and stakeholder management is also required.
Listed skills
- KPI · Preferred
- Customer service · Preferred
- Organization · Preferred
- Client · Preferred
- Compliance · Preferred
- management · Preferred
- Reporting · Preferred
- Time · Preferred
- maintenance · Preferred
- Audit · Preferred
- discipline · Preferred
- Customer · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- IAM
- Security Operations
- Access Provisioning
- Governance
- KPI Tracking
- Stakeholder Management
- Incident Management
- Problem Management
- Change Management
- Team Management
- Customer Communication
- Audit Compliance
- Operational Delivery
- Service Level Agreements
- Continuous Improvement
- Access Reviews
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