Salesforce Developer
Design and implement real-time, event-driven customer service workflows between Salesforce Service Cloud and Kafka clusters. Develop custom Apex triggers, Lightning Web Components, and Flows to manage data streaming and case management automation.
- Remote
- Canada
- Posted Jul 24, 2026
- 1 position
Job summary
Position: Salesforce Developer Location: Remote Contract Job Description: Mandatory Skills: Service Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC), REST/Streaming APIs. Years of experience: 6-14 years only , ONLY FTE A Salesforce Service Cloud Developer with Kafka integration experience builds real-time, event-driven customer service workflows using tools like Salesforce Platform Events, the Pub/Sub API, and external Kafka clusters Key Technical Skills Salesforce: Service Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC), REST/Streaming APIs. Integration: Apache Kafka (Producers, Consumers, Topics, Kafka Connect), gRPC, event streaming patterns. Certifications: Salesforce Platform Developer I / II, Service Cloud Consulta Core Responsibilities Event-Driven Architecture: Design real-time data streaming between Service Cloud (Cases, Contacts, Work Orders) and Kafka topics. API & Middleware Utilization: Implement Salesforce Pub/Sub API (gRPC-based) or middleware like MuleSoft to bridge Kafka brokers with Salesforce. Custom Apex & Lightning Development: Write Apex triggers, LWC (Lightning Web Components), and Flows to publish or consume event messages inside Service Cloud. Service Cloud Core Skills Case Management: Customizing cases, entitlements, SLAs, and knowledge bases. Routing & Console: Configuring Omni-Channel, skill-based routing, and the Service Console workspace. Automation: Building complex Salesforce Flows, Apex triggers, and custom LWC (Lightning Web Components). AI Tools: Integrating modern features like Einstein Bots or Agentforce conversational tools Integration Experience API Development: Connecting external systems using REST and SOAP APIs. Telephony & Chat: Implementing CTI (Computer Telephony Integration) and third-party chat tools like AWS. Real-Time Data: Using Platform Events and middleware to exchange live data securely. -- Thanks Prashant Bansal Raas infotek corporation 262 Chapman road, Suite 105A, Newark, DE-19702 Phone: 302-565-0188 Ext: 144, Email: Prashant.bansal@raasinfotek.com Website: raasinfotek.com
What you’ll do
Design and implement real-time, event-driven customer service workflows between Salesforce Service Cloud and Kafka clusters. Develop custom Apex triggers, Lightning Web Components, and Flows to manage data streaming and case management automation.
Requirements
Requires 6-14 years of experience with expertise in Service Cloud configuration, Apex, and Kafka integration. Candidates should hold Salesforce Platform Developer I/II or Service Cloud Consultant certifications.
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Service Cloud
- Apex
- Salesforce Flows
- Platform Events
- Change Data Capture
- REST/Streaming APIs
- Apache Kafka
- gRPC
- Pub/Sub API
- LWC
- Case Management
- Omni-Channel
- Einstein Bots
- Agentforce
- MuleSoft
- CTI
Job areas
- Software
- Technology
- Consulting
- Data & Analytics
- Customer Service & Support
Additional details
- Minimum experience
- 10+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
- Application method
- Direct apply is available