Junior Specialist, Organizational Development & Engagement (Hybrid/Telework)

Job summary

Coordinate employee listening and engagement surveys, including logistics, participant access, feedback schedules, and communications with HR partners and department leaders. Compile and present survey data, support action planning, respond to employee and manager inquiries, maintain engagement resources, and improve operational processes.

Job details

Position Title Junior Specialist, Organizational Development & Engagement (Hybrid/Telework) Status Of Employment Permanent Position Language Requirement English, French Language Skills English (Reading - C - Advanced), English (Speaking - B - Intermediate), English (Writing - C - Advanced), French (Reading - C - Advanced), French (Speaking - B - Intermediate), French (Writing - C - Advanced) Work at CBC/Radio-Canada At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians. Unposting Date 2026-11-25 11:59 PM Reporting to the Director, Organizational Development & Engagement as the Bilingual Junior Specialist, Organizational Development & Engagement, you will support the successful implementation, deployment, and rollout of employee listening and engagement initiatives (including local, department/function-level surveys, exit surveys, and onboarding surveys). Combining administrative rigor, data accuracy, and communication agility, you will act as a key liaison between employees, managers, and HR Business Partners (HRBPs) to foster a culture of continuous listening, feedback, and engagement across the organization. You will thrive in a dynamic, creative environment, balancing operational, analytical, and relational tasks while maintaining regular contact with internal partners. This is a hybrid position combining remote work and office presence, based on two (flexible) days per week in the office. Working conditions will be discussed with the hiring manager according to departmental guidelines. A full-time permanent position is currently available and can be based in one of our stations in Ottawa or Montreal. Main Responsibilities And Impact Engagement Program Coordination & Deployment Plan and coordinate the logistical and operational activities related to the deployment and rollout of local, department, and function-level surveys. Support the rollout of the broader enterprise employee listening program (e.g., Your Voice / Peakon in Workday) across targeted units. Coordinate feedback loop schedules, campaign launch dates, and administration workflows with HRBPs and department leaders. Manage registration, access privileges, and demographic mapping for survey participants across various organizational functions. Data Reporting & Communications Support Assist in assembling, formatting, and summarizing survey participation rate data and core sentiment metrics (e.g., eNPS, engagement scores). Support the development and deployment of communication plans and user guides designed for managers and HRBPs to socialize survey results and drive action planning. Create visual presentations and infographics to support executive and engagement committee meetings. Operational Support & Continuous Improvement Act as the primary point of contact for the dedicated engagement and employee listening inbox, answering inquiries from managers and staff in a timely manner. Maintain and update the internal digital library of engagement tools, action-planning toolkits, and survey resources. Document operational processes and participate in post-campaign retrospectives to identify process improvement opportunities and keep documentation up to date. Administrative Coordination Collaborate with the broader Talent, Organizational Effectiveness & Change team to ensure a seamless flow of data regarding organizational health insights. Candidate Profile Strong written and oral communication skills in both French and English (bilingualism required). Superior skills in work organization, customer service, and priority management. Good judgment, rigour, adherence to policies and procedures, professionalism, customer orientation, and a strong sense of confidentiality. Strong interpersonal skills, and comfort in building relationships with both internal and external partners. Ability to navigate a complex, fast-paced, and changing environment. Proficiency with Google Workspace and Microsoft Office tools (experience with Miro is an asset). Relevant experience within a large organization (500+ employees) in a Human Resources or Engagement department (an asset). Familiarity with talent management systems, survey platforms, or HRIS tools (e.g., Workday, Peakon - an asset). Experience working in a unionized environment (an asset). CPHR / CRHA designation or candidacy (an asset). Required Qualifications College or university degree in Human Resources, Industrial Relations, Communications, Organizational Development, Business Administration, or a related discipline. Minimum of 2 to 4 years of relevant experience as a coordinator, analyst, technician, or related function in HR, employee engagement, or organizational development. Leadership Competencies Strategic mindset: Attains strategic goals by systematically reflecting on priorities and objectives to be pursued along with consequences Persuasive communication: Helps people shift toward a different perspective in a collaborative and positive manner Accountability: Recognizes, takes ownership, and engages in course correction of decisions and subsequent actions Critical thinking: Engages in reflective thinking and challenges one’s personal assumptions in light of new arguments and verifiable information Empathy: Acknowledges and appreciates others’ feelings, perspectives, and aspirations on the basis of their experiences Candidates may be subject to skills and knowledge testing. We thank all applicants for their interest, but only candidates selected for an interview will be contacted. As part of our recruitment process, candidates who advance to the next step will be asked to complete a background check. This includes: A mandatory Criminal record check. Other background checks may be conducted based on the operational requirements of the position. CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca. You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest. Primary Location: 181 Queen Street, Ottawa, Ontario, K1P 1K9 Number Of Openings 1 Work Schedule Full time

What you’ll do

Coordinate employee listening and engagement surveys, including logistics, participant access, feedback schedules, and communications with HR partners and department leaders. Compile and present survey data, support action planning, respond to employee and manager inquiries, maintain engagement resources, and improve operational processes.

Requirements

A college or university degree in human resources, industrial relations, communications, organizational development, business administration, or a related field is required, along with 2 to 4 years of relevant experience. Strong written and spoken English and French, organizational and customer-service skills, sound judgment, confidentiality, and proficiency with Google Workspace and Microsoft Office are required.

Listed skills

• Customer service · Preferred
• Priority Management · Preferred
• Relationship Building · Preferred
• Process Improvement · Preferred
• Google Workspace · Preferred
• Microsoft Office · Preferred
• Bilingual communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Employee Engagement
• Survey Coordination
• Data Reporting
• Communication Planning
• Data Accuracy
• Customer Service
• Priority Management
• Work Organization
• Relationship Building
• Confidentiality
• Process Improvement
• Organizational Development
• Google Workspace
• Microsoft Office
• Bilingual Communication

Job areas

• Human Resources
• Administrative
• Data & Analytics
• Management & Leadership

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