IT Business Analyst-Video Learning

IT Business Analyst Level 1 - Video Learning Pay Rate: $40.70 - $49.50/hour, depending on experience Contract Length: 14 weeks Location: Burnaby, British Columbia (Hybrid) Raise is currently hiring an IT Business Analyst Level 1 - Video Learning on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client, is one of the largest electrical energy suppliers in Canada Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable. Description We are currently hiring an IT Business Analyst Level 1 – Video Learning to support a team focused on technology adoption, AI-enabled learning, and employee engagement. In this role, you will help create compelling videos and AI-enabled learning experiences that help employees understand, adopt, and maximize new technologies. You will transform ideas around AI and emerging technologies into engaging content that accelerates business value and user adoption. This is an excellent opportunity for a Business Analyst with strong communication and documentation skills who also has hands-on video creation experience, general knowledge of AI, and the ability to adapt quickly in a fast-changing technology environment. Responsibilities Gather, document, validate, and manage business requirements for small IT projects. Produce high-quality documentation, including business requirements, process maps, governance documents, process impact assessments, functional and non-functional requirements, data requirements, business scenarios, and use cases. Liaise with internal teams, external stakeholders, and vendors regarding data migration, system interfaces, and other technology-related activities. Facilitate stakeholder reviews, approvals, and sign-offs to ensure requirements and deliverables are clearly understood. Assist with testing activities, including the preparation of test plans, test scenarios, test scripts, and test reports. Provide ongoing clarification and support to user experience, development, training, and testing teams. Assist with project planning and coordination activities across various project phases. Support change management and training activities, including stakeholder analysis, communications, training, and rollout planning. Document meeting outcomes, decisions, and action items to support timely completion of project tasks. Create engaging video content and AI-enabled learning materials to support technology adoption. Translate complex technology and AI concepts into clear, accessible content for employees and end-users. Stay current with emerging AI tools and technologies and adapt content and approaches as the technology landscape evolves. Qualifications 2 years of experience as a Business Analyst supporting small to medium-sized technology-related projects in a complex enterprise environment, or equivalent experience. Video creation experience is mandatory. General knowledge and understanding of Artificial Intelligence (AI) and emerging technologies. Strong business analysis, requirements gathering, documentation, and process analysis skills. Excellent written and verbal communication skills. Strong coordination, facilitation, and interpersonal skills. Ability to work effectively with technical and non-technical stakeholders. Strong organizational, analytical, and problem-solving abilities. Demonstrated ability to adapt quickly in a fast-changing technology environment. Ability to work independently while collaborating effectively with cross-functional teams. Good understanding of business processes and how business objectives can be achieved through technology solutions. Intermediate proficiency with Microsoft Office, including Word, Visio, Excel, and PowerPoint. Experience in the public sector or utilities industry is considered an asset. Familiarity with enterprise technology environments and structured project delivery methodologies is an asset. Knowledge of AI tools, digital learning platforms, video production, or technology adoption initiatives is an asset. Education and Certifications Bachelor's degree in Information Technology, Business, Engineering, or a related discipline, or equivalent experience. Additional Information Hybrid work arrangement with 2 mandatory days in the office per week. This is a fast-changing technology environment, particularly within the AI space, so adaptability and willingness to learn are essential. The successful candidate will contribute to technology adoption initiatives designed to improve employee understanding, engagement, and utilization of emerging technologies. Looking for meaningful work? We can help! Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity. We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities. We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/ In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or any other Raise job posting (or have any other questions), please contact us at +1 800-567-9675 or [email protected]. #WES

The role involves gathering and documenting business requirements for IT projects while creating engaging video and AI-enabled learning content. The analyst will support technology adoption by translating complex AI concepts into accessible materials for employees.

Candidates must have 2 years of business analysis experience and mandatory hands-on video creation skills. A bachelor's degree in IT, Business, or Engineering is required, along with a general understanding of AI and emerging technologies.

• Problem solvingPreferred
• Microsoft ExcelPreferred
• Business analysisPreferred
• Project managementPreferred
• Requirements gatheringPreferred

Identified from the job description. Confirm important requirements above.

• Business Analysis
• Requirements Gathering
• Video Creation
• Artificial Intelligence
• Process Mapping
• Stakeholder Management
• Technical Documentation
• Change Management
• User Experience
• Test Planning
• Microsoft Visio
• Microsoft Excel
• Microsoft PowerPoint
• Project Coordination
• Facilitation
• Problem Solving

• Technology
• Energy
• Creative & Media
• Education
• Government & Public Sector

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Apply by

Sep 18, 2026

Posting language

English

Working hours

40 hours per week

Office presence

2 days per week

Seniority

Entry level

Application method

Direct apply is available