Technical Specialist – SAP Service & Asset Manager (SSAM)

Burnaby, BC
On-site
Posted Oct 21, 2026
1 position

$79 / hour

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Employment type: Full-time
Experience level: Senior · 5+ years
Minimum education: Professional degree
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Configure, maintain, upgrade, and provide Level 2/3 technical support for SAP Service & Asset Manager across mobile platforms, including its integrations with SAP ERP and S/4HANA. Develop and customize mobile workflows, troubleshoot technical issues, collaborate on deployments, and prepare documentation and training.

Job details

Pay Rate: $78.70 /hour, depending on experience Contract End Date: Nov 27, 2027 Location: Burnaby, British Columbia Raise is currently hiring a Technical Specialist – SAP Service & Asset Manager (SSAM) on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client, is one of the largest electrical energy suppliers in Canada Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable. Description The Technical Specialist in this role will provide end-to-end technical support for SAP Service & Asset Manager (SSAM), ensuring seamless integration, configuration, and maintenance of the mobile application within the SAP ecosystem. This role is critical for providing guidance on the business capabilities for SSAM, and enabling field operations, asset management, and service workflows through mobile platforms integrated with SAP S/4HANA and ECC systems. Responsibilities Implementation & Configuration Install, configure, and maintain SAP Service & Asset Manager mobile application across iOS and Windows platforms. Plan and execute upgrades of SAP Service & Asset Manager application and backend Manage integration with SAP ERP and S/4HANA systems using SAP Mobile Services and Business Technology Platform. Configure personas (Maintenance Technician, Field Service Technician, Inventory Clerk) and role-based access. Technical Support & Troubleshooting Provide Level 2/3 technical support for SSAM, including OData services, backend connectivity, and synchronization issues. Perform root cause analysis and resolve performance bottlenecks. Maintain security roles and ensure compliance with enterprise standards. Development & Customization Develop enhancements using SAP Mobile Development Kit (MDK), SAP UI5, and Fiori elements. Implement custom workflows, dynamic forms, and branding for SSAM clients. Integration & Collaboration Integrate SSAM with other SAP modules (Plant Maintenance, Materials Management, HR, Finance). Collaborate with functional teams, business analysts, and external vendors for solution design and deployment. Documentation & Training Prepare technical documentation, operational guides, and configuration manuals. Conduct training sessions for end-users and junior technical staff. Qualifications Minimum 5+ years of SAP technical experience, with at least 2 years focused on SAP EAM and Service & Asset Manager. Technical Expertise Strong knowledge of SAP Service & Asset Manager architecture and functionalities. Proficiency in ABAP, SAPUI5, OData services, and SAP Mobile Services. Experience with SAP S/4HANA integration. Knowledge of ESRI integration and geospatial data handling. Mobile Development Hands-on experience with SAP iOS SDK, MDK, and mobile app deployment. Familiarity with offline synchronization and persona-based mobile workflows. Problem-Solving & Communication Analytical mindset with ability to troubleshoot complex technical issues. Excellent communication skills for cross-functional collaboration. Preferred Experience with Agile methodologies and CI/CD tools (GitHub Actions). Experience with mobile test automation tools. Education and Certifications Bachelor’s degree in Computer Science, Information Technology, or related field. SAP certifications in relevant modules (preferred) Additional Information Every contractor must supply their own Windows 11 Laptop computer for the duration of the assignment. Every contractor must supply their own “Smart Phone”. This is needed to gain access to the Organizations network. Looking for meaningful work? We can help! Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity. We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities. We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/ In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or any other Raise job posting (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com. #WES

What you’ll do

Requirements

Requires at least five years of SAP technical experience, including two years focused on SAP EAM and Service & Asset Manager, with expertise in ABAP, SAPUI5, OData, SAP Mobile Services, and S/4HANA integration. A bachelor's degree in Computer Science, Information Technology, or a related field is specified; relevant SAP certifications are preferred.