Customer service reprenstative

Job summary

Do you thrive in a fast-paced environment and seek a stable career with a solid company? Our client, a recognized leader in building materials distribution, is seeking an Inside Sales & Customer Service Representative to join its experienced team in Laval. Your Day-to-Day: As the primary point of contact for commercial clients (contractors and roofers), you will provide top-tier advisory service at the counter, process order entries, and coordinate logistics. This is a versatile, fast-paced role with engaging daily challenges! Why This Opportunity Stands Out: - Career Stability: Permanent…

Job details

Do you thrive in a fast-paced environment and seek a stable career with a solid company? Our client, a recognized leader in building materials distribution, is seeking an Inside Sales & Customer Service Representative to join its experienced team in Laval. Your Day-to-Day: As the primary point of contact for commercial clients (contractors and roofers), you will provide top-tier advisory service at the counter, process order entries, and coordinate logistics. This is a versatile, fast-paced role with engaging daily challenges! Why This Opportunity Stands Out: - Career Stability: Permanent position with an industry leader. - Engaging B2B Context: Build strong, trusted relationships with trade and construction professionals. - Team Environment: Thrives in a dynamic culture where customer service and mutual support are top priorities. Advantages Benefits Competitive salary between $19 and $21/hour depending on experience. Monthly allowance of $176 for your travel expenses. Full range of insurance and RRSP plan with employer contribution. Stable 40-hour/week schedule (no rotation) with the possibility of paid overtime. Annual closure during the holiday season. Real opportunities for advancement to outside sales or management roles. Responsibilities Your responsibilities Greet customers in the branch and respond to phone calls and emails in a professional manner. Enter orders into the internal system and ensure they are followed up on rigorously. Work closely with the dispatch department to coordinate deliveries. Advise customers on technical products (comprehensive training provided). Actively participate in the growth of customer accounts through the internal program. Qualifications Required qualifications Significant experience in customer service (face-to-face interaction required). Ability to manage multiple priorities simultaneously (multitasking) at a fast pace. Proficiency in Outlook and Word. Excellent command of spoken and written French (English is a significant asset) - the parent company is located outside Quebec. Interest in the construction or hardware industry. Summary Are you interested in this Customer Service Representative and Internal Sales position in Laval? Apply online today and send your CV to: Tsolere Gracia Antabi 📧 tsolere.gracia.antabi@randstad.ca Looking forward to hearing from you! Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Listed skills

• Dedicated · Preferred
• French · Preferred
• Customer service · Preferred
• materials · Preferred
• Client · Preferred
• management · Preferred
• Sales · Preferred
• Process · Preferred
• Customer · Preferred
• Microsoft Outlook · Preferred
• email · Preferred
• English · Preferred

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