SECURITY OFFICER

Job summary

Provide customer service and maintain a visible security presence through patrols, CCTV monitoring, access control, and parkade oversight. Respond to emergencies and suspicious activity, prepare incident reports, enforce policies, and maintain professional relationships with tenants, visitors, and stakeholders.

Job details

Based in Halifax, Nova Scotia, Rank Group is a full-service real estate firm, providing services such as property development, construction, property management, property maintenance, space design and planning. We thrive on building mutually open and honest relationships with our clients in all our projects, which is evidenced by our many long-standing relationships. With over 4 decades of experience and success, Rank Group has developed, owns and manages more than 5 million square feet of space, with over 500 clients spread over commercial, industrial, retail and multi-residential properties across Atlantic Canada. We have an opening for a security guard to join our professional in-house security team based at Nova Centre in downtown Halifax. Nova Centre is a 1-million-square-footmixed development includes: retail space, a convention centre, commercial space, a hotel, restaurants and a 2 level parkade. Responsibilities Include Provide exceptional customer service to tenants and members of the public. Welcome them to the building and answer general inquiries (e.g., providing directions, etc.); Provide a visible presence on the premises that enforces safety and security – particularly during high traffic times of the day; Conduct regular foot patrols of the premise – identity and investigate any suspicious behaviour, threats and irregular activity; Monitor our video surveillance system CCTV– identify and investigate any suspicious behaviour, threats and irregular activity; Respond to emergency and security situations including power outages, fire alarms, physical disturbances, etc. and provide proper response (police, fire, ambulance). Provide an Incident Report of the incident; Prevent unauthorized entry and politely direct disruptive individuals to leave the premises; Write clear and comprehensive reports utilizing our innovative electronic reporting software; Monitor parkade to ensure traffic flowing in and out smoothly, deal with any issues as they arise; Control Access to the property, this may include escorting contractors; Provide specialized security services and sustain effective relationships with key stakeholders; Act as ambassador of the Company – portray a positive, professional image as the face of the Company; You will also be responsible for ensuring that policies and procedures are adhered to and enforced; Requirements Education & Experience: High school diploma; Previous experience working in a security position is an asset but not required. Relevant post-secondary education (corrections; police foundations, etc.) would be an asset. Skills And Abilities Strong interpersonal skills – ability to develop relationships with tenants and members of the public and portray and positive Company image; Attentive, aware of surroundings and strong attention to detail. Ability to discern when things are not as they should be; Dependable and punctual; a team player; Ability to utilize technology and computer software; Ability to solve problems, make decisions and respond to emergencies under pressure; Excellent verbal and written English communication skills, including report writing. Discretion when handling confidential and private information; Ability, to stand and walk (indoors and outdoors) for extended periods of time; Criminal background check required; Why Join Us? Competitive wages Exciting multi-faceted security role Health/Dental benefits. GRRSP Plan Guaranteed, year-round hours. Discounts at our sister company furniture stores. Uniforms covered. Paid sick days. How To Apply Please send resume to jobs@rankgroup.ca with subject line: Security Officer. We thank all applicants for their interest, but only those selected for a pre-screen will be contacted.

What you’ll do

Provide customer service and maintain a visible security presence through patrols, CCTV monitoring, access control, and parkade oversight. Respond to emergencies and suspicious activity, prepare incident reports, enforce policies, and maintain professional relationships with tenants, visitors, and stakeholders.

Requirements

A high school diploma is required; previous security experience and relevant post-secondary education are assets but are not required. Candidates should have strong communication and interpersonal skills, attention to detail, reliability, technology proficiency, sound judgment under pressure, and the ability to stand and walk for extended periods; a criminal background check is required.

Benefits

• Health and Dental Benefits • Group Registered Retirement Savings Plan • Guaranteed Year-Round Hours • Employee Discounts • Uniforms Provided • Paid Sick Days

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Foot Patrols
• CCTV Monitoring
• Emergency Response
• Incident Reporting
• Access Control
• Traffic Monitoring
• Interpersonal Communication
• Attention to Detail
• Problem-Solving
• Decision-Making Under Pressure
• Written Communication
• Report Writing
• Discretion
• Technology Proficiency
• Teamwork

Job areas

• Security & Safety
• Customer Service & Support