Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Apply by
- Dec 10, 2026
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Mortgage Agent will convert inbound leads into closed mortgage applications with the support of the Documents Fulfillment Team. They will ensure a smooth mortgage application process and continuously improve the customer experience.
Job details
Attention Retention/Renewal Specialists, Mortgage Agents and Financial Advisors – we are looking for you! Ratehub has an opening on our inside sales team for a Mortgage Agent (Ontario) who will be responsible to convert leads into closed mortgage transactions. This is a great opportunity with competitive compensation, including a base salary plus monthly commission. Responsibilities and Duties * Taking inbound leads, online, or by phone, converting them to closed mortgage applications, with the support of the Documents Fulfillment Team. * Ensure a smooth mortgage application process for clients, provide insight and thought to continuously improve the customer experience, handling customer complaints, should they arise. * Maintaining your FSCO Certified Mortgage Agent designation Required Qualifications, Qualities, and Skills * 3+ years of mortgage sales experience. * Self-motivated with excellent relationship building skills. * Proficient in using sales tools and software. * Ability to multitask and pay strong attention to detail. * Analytical: You can break down complex information for our client. * Resourceful: You may not have all the answers, but you know how to get them. * Proactive: You are never idle and love being busy. * Positive attitude: We have a great culture and want to preserve it. Why is this an amazing opportunity? * Ratehub.ca is Canada's #1 mortgage lead generation company. * We have funded over 18 Billion of Mortgage Volume to date. * You will be a part of a highly intelligent sales team. * High quality leads are provided daily. * This is a remote opportunity - however, we do have an office space downtown Toronto for those who would like to attend in person. * Competitive compensation package consisting of salary and commission * 3 weeks of paid vacation to start * Competetive health benefits start on day 1, funded completely by Ratehub. * Ratehub is a 4x winner of the Canadian Mortgage Brokerage of the Year Award (2018, 2019, 2020, 2021). We are dedicated to providing our customers the best mortgage rates, advice, and service.We believe in financial transparency, product innovation, entrepreneurship and community. Our ideal candidate profile? This is a great opportunity for someone currently working as a Financial Advisor, Mortgage Specialist or Mortgage Retention Specialist who is looking for a more dynamic and lucrative opportunity. Our ideal candidate is a highly intelligent, resourceful and self-motivated individual, with a strong financial aptitude and excellent customer service skills - sound like you? This job posting is for a currently open vacancy. AI technology is not used in the screening and assessment process of our recruitment. Ratehub welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
What you’ll do
The Mortgage Agent will convert inbound leads into closed mortgage applications with the support of the Documents Fulfillment Team. They will ensure a smooth mortgage application process and continuously improve the customer experience.
Requirements
Candidates must have 3+ years of mortgage sales experience and maintain their FSCO Certified Mortgage Agent designation. They should be self-motivated, resourceful, and possess excellent relationship-building skills.
Benefits
- Health Benefits
- Paid Vacation
Listed skills
- Customer service · Preferred
- Attention to detail · Preferred
- Multitasking · Preferred
- Relationship Building · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Mortgage Sales
- Relationship Building
- Sales Tools
- Multitasking
- Attention to Detail
- Analytical Skills
- Resourcefulness
- Proactivity
- Customer Service
- Financial Aptitude
Job areas
- Finance & Accounting
- Sales
- Customer Service & Support
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