RC

Ravyx CA

Verified Job Source

Proven Retail Tech | Technologie éprouvée

Montréal, Québec

Information Technology & Services
51–200 people

About

Ravyx helps grocery stores, convenience stores, liquor retailers, pharmacies, and general retailers modernize their operations with technology built for today’s fast-moving retail environment. From POS and payments to ESLs, back-office systems, and enterprise integrations, we deliver solutions that simplify operations, improve margins, and elevate the customer experience. Formerly known as SIR Solutions in Canada and STCR in the U.S., Ravyx represents the evolution of a company with decades of retail technology expertise. Now unified under one North American brand. We combine deep industry knowledge with hands-on implementation, project management, and long-term support to ensure technology works the way it should: seamlessly. Our team understands the realities retailers face, including tight margins, labor challenges, compliance requirements, and increasing customer expectations. That’s why we focus on scalable, secure, and future-ready solutions that integrate cleanly into existing ecosystems without unnecessary complexity. Whether you're an independent grocer or a growing multi-store enterprise, Ravyx delivers technology that drives efficiency, strengthens performance, and prepares your business for what’s next.

Open positions

Director of Business Systems & Technology

On-site

Position Summary The Director of Business Systems & Technology is responsible for the company's technology infrastructure, cybersecurity, business systems, data analytics, and IT support operations. This role ensures that technology platforms are secure, reliable, and aligned with business objectives while providing leadership in enterprise applications, cloud services, and business intelligence. The Director works closely with executive leadership and department managers to improve operational efficiency, support business growth, and deliver meaningful insights through reporting and dashboa…

Directeur des systèmes d'information et de la

On-site

Résumé du poste Le directeur des systèmes d'information et de la technologie est responsable de l'infrastructure technologique, de la cybersécurité, des systèmes de gestion, de l'analyse de données et des opérations de support informatique de l'entreprise. Ce poste garantit la sécurité, la fiabilité et l'alignement des plateformes technologiques sur les objectifs commerciaux, tout en assurant le leadership en matière d'applications d'entreprise, de services cloud et d'informatique décisionnelle (Business Intelligence). Le directeur collabore étroitement avec la direction générale et les resp…

Technical Support Agent, L1

Remote · Montreal, Quebec, Canada

The Technical Support Agent, L1 is responsible for managing and prioritizing incoming support tickets, troubleshooting technical issues, and providing guidance to customers. They also escalate complex cases and ensure customer satisfaction through effective communication and problem-solving.

Technical Support Agent, L1

Remote · Montreal, Quebec, Canada

The Technical Support Agent, L1 is the first point of contact for clients, providing quick and effective solutions to technical issues. Responsibilities include diagnosing problems, assisting customers, and escalating complex cases as needed.

Technical Support Agent, L1

Remote · Montreal, Quebec, Canada

The Technical Support Agent, L1 is responsible for managing and prioritizing incoming support tickets, troubleshooting technical issues, and providing customer support. They ensure customer satisfaction through effective communication and by escalating complex issues when necessary.

Technicien-ne aux comptes débiteurs

On-site · Montréal

The Accounts Receivable Technician is responsible for supporting billing, collection, and management processes for client accounts. This includes preparing and issuing invoices, managing client communications, and collaborating with internal teams to resolve billing issues.

Account Receivable Technician

On-site · Montréal

The Accounts Receivable Technician is responsible for billing, collections, and customer account management. This includes preparing invoices, managing customer inquiries, and ensuring timely collection of payments.

Account Receivable Technician

On-site · Montréal

The Accounts Receivable Technician is responsible for billing, collections, and customer account management. This includes preparing invoices, managing customer inquiries, and ensuring timely collection of payments.

Développeur en intégration de systèmes

On-site · Montréal

The Software Developer is responsible for designing, developing, and maintaining integration flows between the SMS POS platform and third-party systems. This includes ensuring reliable data exchange across retail operations and collaborating with various teams to resolve integration incidents.