Proven Retail Tech | Technologie éprouvée
Montréal, Québec
Ravyx helps grocery stores, convenience stores, liquor retailers, pharmacies, and general retailers modernize their operations with technology built for today’s fast-moving retail environment. From POS and payments to ESLs, back-office systems, and enterprise integrations, we deliver solutions that simplify operations, improve margins, and elevate the customer experience. Formerly known as SIR Solutions in Canada and STCR in the U.S., Ravyx represents the evolution of a company with decades of retail technology expertise. Now unified under one North American brand. We combine deep industry knowledge with hands-on implementation, project management, and long-term support to ensure technology works the way it should: seamlessly. Our team understands the realities retailers face, including tight margins, labor challenges, compliance requirements, and increasing customer expectations. That’s why we focus on scalable, secure, and future-ready solutions that integrate cleanly into existing ecosystems without unnecessary complexity. Whether you're an independent grocer or a growing multi-store enterprise, Ravyx delivers technology that drives efficiency, strengthens performance, and prepares your business for what’s next.
On-site · Montréal
The role is responsible for managing customer billing, collections, and account maintenance to ensure timely invoicing and accurate financial records. It involves monitoring aging reports, resolving payment discrepancies, and partnering with internal teams to improve AR processes.
On-site · Montréal
The role is responsible for managing the end-to-end billing and collections process, including issuing accurate invoices and monitoring outstanding receivables. It also involves resolving billing inquiries and partnering with internal teams to maintain healthy customer account statuses.
On-site · Montréal
Acts as a Level 2 escalation point for complex technical issues involving POS and retail management systems. Responsible for diagnosing system behavior using logs and SQL databases while maintaining detailed documentation in Salesforce and NAV.
On-site
Position Summary The Director of Business Systems & Technology is responsible for the company's technology infrastructure, cybersecurity, business systems, data analytics, and IT support operations. This role ensures that technology platforms are secure, reliable, and aligned with business objectives while providing leadership in enterprise applications, cloud services, and business intelligence. The Director works closely with executive leadership and department managers to improve operational efficiency, support business growth, and deliver meaningful insights through reporting and dashboa…
Remote · Montreal, Quebec, Canada
The Technical Support Agent, L1 is responsible for managing and prioritizing incoming support tickets, troubleshooting technical issues, and providing guidance to customers. They also escalate complex cases and ensure customer satisfaction through effective communication and problem-solving.
Remote · Montreal, Quebec, Canada
The Technical Support Agent, L1 is the first point of contact for clients, providing quick and effective solutions to technical issues. Responsibilities include diagnosing problems, assisting customers, and escalating complex cases as needed.
Remote · Montreal, Quebec, Canada
The Technical Support Agent, L1 is responsible for managing and prioritizing incoming support tickets, troubleshooting technical issues, and providing customer support. They ensure customer satisfaction through effective communication and by escalating complex issues when necessary.
